Assisting Discussion Forum Users using Deep Recurrent Neural Networks
Paper in proceedings, 2016

We present a discussion forum assistant based on deep recurrent neural networks (RNNs). The assistant is trained to perform three different tasks when faced with a question from a user. Firstly, to recommend related posts. Secondly, to recommend other users that might be able to help. Thirdly, it recommends other channels in the forum where people may discuss related topics. Our recurrent forum assistant is evaluated experimentally by prediction accuracy for the end--to--end trainable parts, as well as by performing an end-user study. We conclude that the model generalizes well, and is helpful for the users.


machine learning

recurrent neural networks

virtual assistant


deep learning


Jacob Suorra Hagstedt P

Chalmers, Computer Science and Engineering (Chalmers)

Olof Mogren

Chalmers, Computer Science and Engineering (Chalmers), Computing Science (Chalmers)

Proceedings of the 1st Workshop on Representation Learning for NLP

Vol. 2016 2016 53-61

Areas of Advance

Information and Communication Technology

Subject Categories

Computer and Information Science

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