Building products as innovation experiment systems
Paper i proceeding, 2012

Traditional software development focuses on specifying and freezing requirements early in the, typically yearly, product development lifecycle. The requirements are defined based on product management's best understanding. The adoption of SaaS and cloud computing has shown a different approach to managing requirements, adding frequent and rigorous experimentation to the development process with the intent of minimizing R&D investment between customer proof points. This offers several benefits including increased customer satisfaction, improved and quantified business goals and the transformation to a continuous rather than waterfall development process. In this paper, we present our learnings from studying software companies applying an innovation experiment system approach to product development. The approach is illustrated with three cases from Intuit, the case study company.

experiment systems

case study

Product development approach


Jan Bosch

Chalmers, Data- och informationsteknik, Software Engineering

Lecture Notes in Business Information Processing

1865-1348 (ISSN)

Vol. 114 27-39
978-364230745-4 (ISBN)


Data- och informationsvetenskap





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