Policies in Activity-based Flexible Offices -‘I am sloppy with clean-desking. We don’t really know the rules.’
Artikel i vetenskaplig tidskrift, 2019

Activity-based Flexible Offices (A-FOs) are offices with unassigned desks that provide a variety of workspaces. This paper presents desk-sharing and speech rules identified in A-FOs in four Swedish organisations, the emergence of and compliance with these rules, and their consequences for work conditions. Data collection involved 105 semi-structured interviews, document analyses, and observations. The identified rules were: (1) to remove belongings, (2) temporal restrictions on using the same workstations, (3) temporal restrictions on using scarce zones, (4) restrictions on verbal interactions, and (5) restrictions on phone conversations. The cases with extensive user involvement in their planning process had explicit unambiguous rules. A better compliance with rules occurred when (i) the employees were well-prepared and had a unified understanding regarding how and why to follow the rules, (ii) the rules were explicitly communicated and were regarded as easy to follow, and (iii) following the rules facilitated work and improved work conditions.

work conditions

work environment design

desk-sharing and speech policies

Activity-based Working (ABW)

planning process

Författare

Maral Babapour Chafi

Chalmers, Industri- och materialvetenskap, Design and Human Factors

Linda Rolfö

Kungliga Tekniska Högskolan (KTH)

Ergonomics

0014-0139 (ISSN) 1366-5847 (eISSN)

Vol. 62 1 1-20

Ämneskategorier

Arbetslivsstudier

Kommunikationsvetenskap

Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning

Styrkeområden

Building Futures (2010-2018)

DOI

10.1080/00140139.2018.1516805

PubMed

30246624

Mer information

Senast uppdaterat

2019-07-02