Change Agent Infrastructure (CHAI) – a Stakeholder Analysis Tool for Ergonomics- and Work Environment- Related Change Projects
Paper i proceeding, 2017

This paper is a short communication introducing a novel method for stakeholder analysis, Change Agent Infrastructure (CHAI). The method is specifically developed in the context of ergonomics/work environment-related change projects and is meant for early stages of change projects. It maps potential stakeholders against eight distinct “roles” that have been found in previous research to facilitate or hinder workplace change. Mapping the “decision dilemmas” that stakeholders may face, as well as identifying over- or underrepresented roles, may benefit the change project in terms of determining information needs and how the project team should be staffed. The method has been iteratively developed and tested in educational and research projects. The method is visual, participative and helps to clarify the various participants’ understanding of the change at hand and what it means for them – this contributes positively to information strategies and decisions that facilitates the planning and execution of a sustainable change.

Change processes

Participative ergonomics

Case study

Method

Stakeholder Analysis

Författare

Cecilia Berlin

Chalmers, Produkt- och produktionsutveckling, Produktionssystem

Jonatan Berglund

Chalmers, Produkt- och produktionsutveckling, Produktionssystem

Erik Lindskog

Chalmers, Produkt- och produktionsutveckling, Produktionssystem

Advances in Intelligent Systems and Computing

21945357 (ISSN) 2194-5365 (eISSN)

Vol. 498 2017 715-726
978-331942069-1 (ISBN)

International Conference on Human Factors, Business Management and Society, AHFE 2016
Orlano, FL, USA,

Ämneskategorier

Produktionsteknik, arbetsvetenskap och ergonomi

Arbetslivsstudier

Tvärvetenskapliga studier

Övrig annan samhällsvetenskap

Drivkrafter

Hållbar utveckling

Styrkeområden

Produktion

DOI

10.1007/978-3-319-42070-7_66

Mer information

Senast uppdaterat

2021-02-18