Jan Lenning

Doctoral Student at Service Management and Logistics

Jan Lenning is an industrial PhD student at the Service Management and Logistics division. Jan has earlier, during several years, been employed at SONY Mobile Communications and held the responsibility for managing external audits of the global management system certificates according to ISO 9001 and ISO 14001. In Jan’s duties is was also included to plan and perform internal audits and mange various improvement projects in above mentioned areas. Since 2009 Jan is an internationally registered Lead Auditor by IRCA. Jan was during 2016 - 2018 appointed as chairman of the Swedish working group which held the responsibility for revising the guideline for auditing management systems - ISO 19011:2018 and appointed Swedish expert in the corresponding international working group for this guideline. The purpose of Jan´s research is to advance audits to become a tool not only for confirming compliance to requirements such as ISO 9001, but also to be perceived as a tool for identification of business relevant opportunities for improvement. This research target auditors of management systems, persons responsible for management systems and audit programs but also training organizations.

Source: chalmers.se

Showing 6 publications

2019

Towards an augmented audit service

Jan Lenning
Licentiate thesis
2019

Increasing the value of quality management systems

Ida Gremyr, Jan Lenning, Mattias Elg et al
Conference contribution
2018

Drivers of audit client satisfaction in the external audit fieldwork

Jan Lenning, Ida Gremyr, Hendry Raharjo
Conference contribution
2018

Auditing of explorative processes

Jan Lenning
Total Quality Management and Business Excellence. Vol. 29 (9-10), p. 1185-1199
Journal article
2017

Making internal audits business-relevant

Jan Lenning, Ida Gremyr
Total Quality Management and Business Excellence. Vol. 28 (9-10), p. 1106-1121
Journal article
2016

Turning internal audits into business audits that drive business relevant improvements

Jan Lenning, Ida Gremyr
19th QMOD conference
Paper in proceedings

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