Yvonne Lagrosen

Publications (10)
Projects (0)

Showing 10 publications

2007

Exploring service quality in the health and fitness industry

Stefan Lagrosen, Yvonne Lagrosen

Managing Service Quality. Vol. 17 (1)

Journal article

2006

A dive into the depths of quality management

Stefan Lagrosen, Yvonne Lagrosen

European Business Review. Vol. 18

Journal article

2006

Values and Practices of Quality Management - Health implications and organisational differences

Yvonne Lagrosen

Doctoral thesis

2006

Kvalitetsutveckling i sjukvården

Yvonne Lagrosen, Stefan Lagrosen, Ingela Bäckström

HEL, Hälso- och sjukvårdens ekonomi och logistik

Book chapter

2005

Values of TQM and employee health: an examination and comparison between two manufacturing departments

Yvonne Lagrosen, Ingela Bäckström

8'th QMOD International Conference, Quality Management for organisational and regional development

Paper in proceeding

2005

The effects of quality management - a survey of Swedish quality professionals

Yvonne Lagrosen, Stefan Lagrosen

International Journal of Operation and Production management. Vol. 25 (10), p. 940-952

Journal article

2005

Trust as a quality variable

Stefan Lagrosen, Yvonne Lagrosen

8'th QMOD International Conference, Quality Management and Organisational Development

Paper in proceeding

2004

Quality Management in Health Care or for Health Care - or Both?

Yvonne Lagrosen, Stefan Lagrosen

7th Toulon - Verona Conference, Quality in Services,

Paper in proceeding

2004

TQM and Health - the employees´ perception

Yvonne Lagrosen

Journal of Management Systems. Vol. 16 (3)

Journal article

2003

Values and practices of quality management : organisational differences and effects on health

Yvonne Lagrosen

Licentiate thesis

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