Yvonne Lagrosen

Showing 10 publications

2007

Exploring service quality in the health and fitness industry

Stefan Lagrosen, Yvonne Lagrosen
Managing Service Quality. Vol. 17 (1)
Journal article
2006

Kvalitetsutveckling i sjukvården

Yvonne Lagrosen, Stefan Lagrosen, Ingela Bäckström
HEL, Hälso- och sjukvårdens ekonomi och logistik
Book chapter
2006

A dive into the depths of quality management

Stefan Lagrosen, Yvonne Lagrosen
European Business Review. Vol. 18
Journal article
2005

Values of TQM and employee health: an examination and comparison between two manufacturing departments

Yvonne Lagrosen, Ingela Bäckström
8'th QMOD International Conference, Quality Management for organisational and regional development
Paper in proceeding
2005

The effects of quality management - a survey of Swedish quality professionals

Yvonne Lagrosen, Stefan Lagrosen
International Journal of Operation and Production management. Vol. 25 (10), p. 940-952
Journal article
2005

Trust as a quality variable

Stefan Lagrosen, Yvonne Lagrosen
8'th QMOD International Conference, Quality Management and Organisational Development
Paper in proceeding
2004

TQM and Health - the employees´ perception

Yvonne Lagrosen
Journal of Management Systems. Vol. 16 (3)
Journal article
2004

Quality Management in Health Care or for Health Care - or Both?

Yvonne Lagrosen, Stefan Lagrosen
7th Toulon - Verona Conference, Quality in Services,
Paper in proceeding

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