Get Together: A case of participatory ERP implementation and its transfer to class

Paper in proceeding, 2010

Regardless of how well designed and functioning the Enterprise Re- source Planning (ERP) system is, the dimensioning factor for ERP utilization will be the users themselves. In this paper, we report from a case study of a me- dium-sized manufacturing company that took an alternative approach to their ERP procurement and implementation. Through involving multiple process owners in a series of workshops with the scope of specifying the as-is and to-be process of the business, the company focused on getting the users involved from the start. A selection of the findings in this case has been used as inspira- tion for a course-module for teaching ERP, and this paper reports from the case and the transfer of experience into class.