MANAGING SUPPLY CHAIN INTERFACES A framework towards an integrated logistics platform

Paper in proceeding, 2011

Purpose of this paper - The purpose of this paper is to explore current interfaces between major member-firms in port organisations and to develop a framework to integrate these member-firms through better management of interfaces. Design/methodology/approach - To prepare this paper, a structured literature review was conducted together with multi-case studies. To analyse the data, a theoretical interface model was used as a basis to define and describe different natures of interfaces. This enabled the development of a framework towards an integrated logistics platform. Findings - The research shows that successful companies will be those that are able to manage supply chain interfaces efficiently. These interfaces revealed by the study are: media, transfer, data and information, control and communication, and user interfaces. The framework demonstrates these types of interfaces and helps facilitate better integration between ports’ member-firms in supply chains. Practical implications (if applicable) - The paper provides a framework for understanding current interfaces between major member-firms in port organisations and may be a useful insight for firms wishing to enhance supply chain integration. What is original/value of paper - The idea behind the study is to contribute to a better understanding of integration issues within the maritime supply chain through a structured literature review and multi-case studies that lead to better management of supply chain interfaces.