Evaluating Design Principles for Temporality in Information Technology for Crisis Management

Journal article, 2012

This work evaluates a set of design principles for temporality in crisis management information systems by reflecting on the design principles based on two national crisis management information systems. Interviews were used as data collection method where: crisis managers discussed how the interface supports the design principles, crisis managers demonstrated common tasks in the system, and information from past crisis management activities was used as an indication of how the system is used in actual crisis management. The evaluation indicates that the design principles: 1) can be used for identifying interface flaws, 2) can be a foundation for discussing temporality in design, and 3) can be used to explore temporality in general, including temporality found in: work tasks, the crisis context, and in the interaction between crisis manager and information system. In addition to this, the evaluation suggests two new design principles as a complement to the original six principles.