Who benefits? Effects and perceptions of residential volumetric water billing
Paper in proceeding, 2012

What are the effects and perceptions of increased installation of water metering and volumetric billing in residential areas in Sweden? An interview study was undertaken in a low-income suburb of Göteborg to explore residents’ experiences and opinions. Additionally, the interests of water and energy companies, social affairs committee, real estate owner and maintainer were investigated to contrast the added value of reduced water consumption. Stakeholders either benefit or are disadvantaged by the introduced system. Furthermore, the applied tariff structure fails to motivate all segments of the population to reduce water consumption, yet still inequitably burdens the most financially exposed groups.



Volumetric Billing


Resource Consumption


Tariff Structure


Mikael Mangold

Chalmers, Civil and Environmental Engineering, Water Environment Technology

Pernilla Hagbert

Chalmers, Architecture

Sara Renström

Chalmers, Product and Production Development, Design and Human Factors

Anneli Selvefors

Chalmers, Product and Production Development, Design and Human Factors

2nd Nordic Conference on Consumer Research, 29 May-1 June, 2012, Göteborg

Subject Categories

Architectural Engineering

Psychology (excluding Applied Psychology)

Civil Engineering

Water Engineering

Earth and Related Environmental Sciences

Other Social Sciences not elsewhere specified

Building Technologies

Oceanography, Hydrology, Water Resources

Driving Forces

Sustainable development

Areas of Advance

Building Futures (2010-2018)

More information