User Experience Insight: Steering Experience Design Through Meaningful Incorporation
Doctoral thesis, 2016

Interest in User Experience (UX) is on the rise; however, designing for User Experience presents unique challenges because of the subjective nature of experience. Whereas UX theory is plentiful, there is a distinct lack of precedent when it comes to practical UX design knowledge. The aim of this work is to contribute to the field of interaction design with knowledge on how to conduct a UX centered design process. Specifically, the thesis’ goals are to define and exemplify a UX design process through use of design methods and strategies that promote UX design. The User Experience design process is demonstrated through case studies on the design of in-vehicle systems, therefore a secondary goal of the thesis is to generate knowledge for the User Experience design of in-vehicle systems. A series of studies have been conducted within the frame of the thesis with the ultimate result being the concept of Meaningful Incorporation. This thesis proposes Meaningful Incorporation (MI) as a design approach for adapting the design process to focus on designing for User Experience. MI is achieved by collecting User Experience Insight as the first step in one’s design process. User Experience Insight consists of UX data with special attention to the UX aspects of time, emotions, and context. UX Insight is then systematically incorporated into subsequent phases of the design process by using design methods that mandate its use. With Meaningful Incorporation and the utilization of the methods and insights found in the thesis, design professionals can take on UX design without compromising designerly intuition. Instead, Meaningful Incorporation can enhance their process to create solutions that can support desirable User Experiences.

User Experience


Interaction Design


Torg Grön, Hus Patricia, Chalmers Lindholmen
Opponent: Professor Kaisa Väänänen


Dimitrios Gkouskos

Chalmers, Applied Information Technology (Chalmers)

Escaping the obvious: Skewing properties of interaction

Proceedings of Nordes 2013: Experiments in design research,; Vol. 1(2013)p. 32-39

Paper in proceeding

The use of affective interaction design in car user interfaces

Work,; Vol. 41(2012)p. 5057-5061

Journal article

What Drivers Really Want: Investigating Dimensions in Automobile User Needs

International Journal of Design,; Vol. 8(2014)p. 59-71

Journal article

Exploring User Experience in the Wild: Facets of the Modern Car

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics),; Vol. 9188(2015)p. 450-461

Paper in proceeding

How am I feeling?–The Challenge of Evaluating Pleasure-Of-Use in Vehicle Interfaces

Proceedings of NES 2012: Ergonomics for sustainability and growth,; Vol. 1(2012)p. 1-6

Paper in proceeding

Areas of Advance

Information and Communication Technology


Subject Categories

Interaction Technologies



Doktorsavhandlingar vid Chalmers tekniska högskola. Ny serie: 036-718X

Torg Grön, Hus Patricia, Chalmers Lindholmen

Opponent: Professor Kaisa Väänänen

More information