Differentiated access management: The case of haulier operations in intermodal freight transportation
Paper in proceedings, 2016

Purpose The purpose of this study is to design a framework for differentiated access management in intermodal transportation that makes evaluation of the efficiency of access management possible. Design/methodology/approach Based on a literature study and empirical data collection (semi-structured interviews with haulier operators, port operators and terminal operators), the term access management is defined and described from a road haulage perspective. Methods for improving access management are discussed. Findings This study has defined an access management framework has been defined and contains a ranking scale with seven levels: from 0 (no access management) to 6 (excellent access management). In addition, the empirical findings show that trucks have the worse developed access management compared to train and vessels. Research limitations/implications The access management framework helps decision makers with two particular tasks: firstly, identifying their own level of access management, and secondly, describing how to improve it. Improved access management allows decision makers to prioritise resources and make better decisions. Original/value The defined framework will give researchers and decision makers indications of the levels of access management a certain access management method has. With the identified potential effects of four existing methods (in use by industry), this framework can help decisions makers to improve their access management.

haulier operations

intermodal freight transportation

operational effects

real-time interaction

access management

Author

Stefan Jacobsson

Chalmers, Technology Management and Economics, Service Management and Logistics

Per-Olof Arnäs

Chalmers, Technology Management and Economics, Service Management and Logistics

Gunnar Stefansson

Chalmers, Technology Management and Economics, Service Management and Logistics

NOFOMA 2016 - Proceedings Of The 28th Annual Nordic Logistics Research Network Conference, pp. 161-176

161-176

Subject Categories

Production Engineering, Human Work Science and Ergonomics

Areas of Advance

Information and Communication Technology

Transport

More information

Created

10/8/2017