Creating strategies to improve the use of it-and is-systems in final assembly

Paper in proceeding, 2018

Assembly systems are complex due to mass customization. In order to be able to produce a variance of products a well functional information system is vital. Companies need a digital strategy in order to design adaptive systems to increase flexibility and usage of information support systems (IS-Systems) among operators. In case studies from Swedish industries, it is shown that operators often use their own experience when assembling products. This paper aims to describe how a digital strategy can be developed, combining IT-systems and IS-system to create dynamic systems for operators. The paper will combine two methods, MEET-model that has been used to improve meeting situations but could also be used to create digital strategies at companies. An additional use of the Delone and McLean model will be used to create the bridge between the IT-system and the IS-system. Results show that combining these models gives a clearer and broader view of the digital strategy and a possible bridge between IT-and IS-developers to create a better and more dynamic shop-floor IT system.