Circular lean product-service systems design: A literature review, framework proposal and case studies

Paper in proceeding, 2019

In recent years, the Service Sector has received an increasing attention from both academics and practitioners. The transition from traditional manufacturing to service-oriented integrated systems has given rise to the such called: “Servitisation Revolution”, which today is a relevant revenue generator. The definition of “Product-Service Systems (PSS)” calls for an expanded value creation system through the addition of competitive advantages based on value-added services to previous companies' pure product offerings. These product-services bundled solutions have been recognized as being one of the most efficient techniques towards the achievement of resource-efficient and sustainable economies. PSS paradigm has grown beyond expectations, becoming a common term among publications of the most recognized academic journals and international conferences, and a highly discussed topic across a broad range of industrial sectors. However, recent trends based on scientific and grey literature suggest analysing the compatibility of PSS with other principles, methods and tools such as “circular” and “lean” thinking, which may help to enhance the intrinsic environmentally sustainability advantage that is refer at the first PSS definitions, but that has, unfortunately, faded through time. This paper analyses how the PSS paradigm can benefit from the “circular economy” and “lean” principles. The followed research methodology included a literature review, which aims to identify those principles, methods and tools which can help to modify each stage of a traditional PSS towards a Circular Lean PSS. Furthermore, a first Circular Lean PSS Design Framework is proposed and described. This framework is validated empirically through two case studies supported by two vessel-building companies. Further research is suggested to validate the proposed framework in different industries.