Exploration of digitalized presentation of information for Operator 4.0: Five industrial cases
Journal article, 2022

In the digital transformation of manufacturing companies towards Industry 4.0, shop-floor operators of the future, Operator 4.0, will require digitalized presentation of information as cognitive support for their work. This paper explores five industrial cases where Information Support Technology have been conceptualized and developed. These cases have exemplified how digitalized presentation of information can be approached with considerations of operators with varying cognitive work situations and production characteristics. Furthermore, these new technical capabilities have increased the level of cognitive automation to support operators’ individual abilities to perform their work in an increasingly more complex production environment. In conclusion, Information Support Technology in the service of Operator 4.0 is intimately linked with digitalization strategies for transformation towards Industry 4.0.

Information Support Technology



Operator 4.0

Industry 4.0



Dan Li

Chalmers, Industrial and Materials Science, Production Systems

Åsa Fasth Berglund

Chalmers, Industrial and Materials Science, Production Systems

Dan Paulin

Chalmers, Technology Management and Economics, Supply and Operations Management

Peter Thorvald

University of Skövde

Computers and Industrial Engineering

0360-8352 (ISSN)

Vol. 168 108048

Framtidens rymdfabrik II

The Swedish National Space Board, 2019-05-01 -- 2021-04-30.

TACO (insTruction innovAtion for Cognitive Optimisation)

VINNOVA (2019-03119), 2019-11-01 -- 2021-10-31.

Subject Categories

Production Engineering, Human Work Science and Ergonomics

Driving Forces

Sustainable development

Areas of Advance




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