From Surviving to Thriving: Industry 5.0 at SMEs Enhancing Production Flexibility
Paper in proceeding, 2023

This study explores how human-centered digitalization can contribute to the flexibility and adaptability of small and medium-sized enterprise (SME) production processes, resulting in more resilient systems. This study explains the relationship between digital technologies and production system features through progressively more human-centric stages of a digitalized manufacturing system. The authors present a case study of an SME that implemented a human-centric strategy, placing people's needs and interests at the center of its processes, leading to more flexible and inclusive production processes and consistent with the goals of Industry 5.0. The results suggest that a digitalized working method that considers human capabilities and needs can enable a more diverse workforce and the rapid setup of new and additional production processes, thus helping SMEs respond to supply chain disruptions. The findings have implications for managers and practitioners interested in driving or supporting the transition of SMEs to human-centric, resilient, and sustainable businesses.

Human-centric production




Zuhara Chavez

Royal Institute of Technology (KTH)

Ala Arvidsson

Chalmers, Technology Management and Economics, Supply and Operations Management

Jannicke Baalsrud Hauge

Royal Institute of Technology (KTH)

Monica Bellgran

Royal Institute of Technology (KTH)

Seyoum Eshetu Birkie

Royal Institute of Technology (KTH)

Patrik Johnson

Martin Kurdve

Chalmers, Technology Management and Economics, Supply and Operations Management

IFIP Advances in Information and Communication Technology

1868-4238 (ISSN) 1868-422X (eISSN)

Vol. 689 AICT 789-802
9783031436611 (ISBN)

IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2023
Trondheim, Norway,

RESPIRE: Rethinking the management of unexpected events for resilient and sustainable production

VINNOVA (2021-03685), 2021-11-15 -- 2024-11-15.

Subject Categories

Production Engineering, Human Work Science and Ergonomics

Business Administration



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