‘That’s when I put it on’: stakeholder perspectives in large-scale remote health monitoring for older adults
Journal article, 2023

Remote health monitoring (RHM) provides various benefits to older adults, but its use is still limited. Remote monitoring may help in avoiding emergencies and prolong users’ independence. To understand how to design systems which support older adults, we studied a large-scale remote health monitoring system. The system used fitness-grade smartwatches to monitor the vital signs of more than 2000 users constantly. To probe the lived experience of using RHM, we conducted an explorative interview study (N = 41) with operators, carers, and users of the RHM system. Our thematic analysis reveals that personalisation of care ecology is crucial for developing users’ confidence and trust in the system. We found that participation in RHM may catalyse positive changes in older adults’ lifestyles. Based on our findings, we formulate five recommendations for designing future health monitoring systems. Our work contributes to insights into the lived experience and stakeholder ecology of health monitoring systems.

Older adults



Remote health monitoring



Magdalena Wróbel-Lachowska

Lodz University of Technology

Julia Dominiak

Lodz University of Technology

Mikolaj P. WoÅniak

The Carl von Ossietzky University of Oldenburg

Natalia Bartłomiejczyk

Lodz University of Technology

Daniel Diethei


Aleksandra Wysokińska

Lodz University of Technology

Jasmin Niess

University of Oslo

Krzysztof Grudzien

Lodz University of Technology

Paweł W. Woźniak

Chalmers, Computer Science and Engineering (Chalmers), Interaction Design and Software Engineering

A. Romanowski

Lodz University of Technology

Personal and Ubiquitous Computing

1617-4909 (ISSN) 16174917 (eISSN)

Vol. 27 6 2193-2210

PAPACUI: Proficiency Awareness in Physical ACtivity User Interfaces

Swedish Research Council (VR) (2022-03196), 2023-01-01 -- 2026-12-31.

Subject Categories

Human Computer Interaction



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