Opportunities and Challenges of Applying Internet of Things for Improving Supply Chain Visibility of Incoming Goods: Results from a Pilot Study

Paper in proceeding, 2023

Supply chain visibility has become a key priority for manufacturing companies to handle disruptions and improve supply chain performance. IoT technologies have been recognised to enable higher levels of real-time supply chain visibility. However, there is a need for empirical research focusing on testing IoT technologies to improve supply chain visibility of incoming goods from suppliers. This study presents the findings from a pilot study conducted at a global manufacturer of transport solutions testing IoT technologies in real operations to improve supply chain visibility of incoming goods in their inbound logistics flow. In particular, the opportunities and challenges of applying IoT technologies to increase supply chain visibility in real operations are identified. The study provides guidance for manufacturing companies aiming to improve supply chain visibility and performance in their inbound flow and potentially other areas of their supply chain using IoT technologies.