Voice and Text Messaging in Ship Communication
Book chapter, 2021

Misunderstandings in voice radio communication have been identified as a root cause of accidents at sea. One reason is language problems in a multi ethnic industry. Standard Marine Communication Phrases (SMCP) was developed by the IMO to mitigate this problem, but studies show it is not commonly used. Difficulties to pronounce and understand English spoken by different nationalities adds to the problem. Maybe text messaging could be useful in non-time critical marine communication? This paper presents a study where VHF voice versus text messages in a land-based deep sea pilotage scenario was compared. The finding was that text based messages worked well and that there was a lower risk of misinterpreting the information.

e-Navigation

text communication

MONALISA

misunderstanding communication

VHF voice communication

Author

Thomas Porathe

Maritime Human Factors

Peter Eklund

Student at Chalmers

Henrik Goransson

Student at Chalmers

Applied Human Factors and Ergonomics International

27710718 (eISSN)

Vol. 15
978-1-4951-2097-8 (ISBN)

Subject Categories (SSIF 2025)

Information Systems, Social aspects

Other Engineering and Technologies

Human Computer Interaction

DOI

10.54941/ahfe100620

More information

Latest update

3/25/2026