Automated user interaction analysis for workflow-based web portals
Paper in proceeding, 2014
Success in the software market requires constant improvement of the software. These improvements however have to directly align with the needs of the users of the software. A recent trend in software engineering is to collect post-deployment data about how users use a software system. We report in this paper about a case study with an industrial partner in which (1) we identified which data has to be collected for a web-based portal system, (2) implemented the data collection, and (3) performed an experiment comparing the collected data with answers of the test subjects in a survey.
User interaction
Data-driven software engineering
Post-deployment data collection
Build-Measure-Learn
Author
Emil Backlund
Chalmers, Computer Science and Engineering (Chalmers)
Mikael Bolle
Chalmers, Computer Science and Engineering (Chalmers)
Matthias Tichy
University of Gothenburg
Helena Holmström Olsson
Malmö university
Jan Bosch
Software Center
Chalmers, Computer Science and Engineering (Chalmers), Software Engineering (Chalmers)
Lecture Notes in Business Information Processing
1865-1348 (ISSN) 18651356 (eISSN)
Vol. 182 148-162978-3-319-08737-5 (ISBN)
Subject Categories
Computer and Information Science
DOI
10.1007/978-3-319-08738-2_11
ISBN
978-3-319-08737-5