Operations Strategy Development in Project-based Production –A Political Process Perspective
Journal article, 2015
Purpose – The purpose of this paper is to study how operations strategy (OS) innovation occurs in
a project-centred production and organisation.
Design/methodology/approach – A longitudinal case study encompassing the processes at the
headquarters of the company and in two projects using lean.
Findings – The operation strategy development commences at a middle level in the organisation, is
underpinned and embedded in production projects and only after several years becomes embedded in
the corporate operation strategy. Projects use lean principles in a differentiated manner.
Research limitations/implications – A qualitative case study provides insight into only a single
occasion of change in OS. More case studies would probably reveal several paths of OS development.
OS development need to be handled as emergent, political and with contributions from several
managers and management levels, bridging the vertical divides between projects and headquarter.
Practical implications – A conscious and systematic vertical integration and interaction is crucial in
project-based companies doing operation strategy development, something critically difficult at
Originality/value – The present study contributes to the small body of studies of OS development
processes, by providing insight in how project-based companies renew their operation strategy.