A conceptual ux-aware model of requirements
Paper in proceedings, 2016

User eXperience (UX) is becoming increasingly important for success of software products. Yet, many companies still face various challenges in their work with UX. Part of these challenges relate to inadequate knowledge and awareness of UX and that current UX models are commonly not practical nor well integrated into existing Software Engineering (SE) models and concepts. Therefore, we present a conceptual UX-aware model of requirements for software development practitioners. This layered model shows the interrelation between UX and functional and quality requirements. The model is developed based on current models of UX and software quality characteristics. Through the model we highlight the main differences between various requirement types in particular essentially subjective and accidentally subjective quality requirements. We also present the result of an initial validation of the model through interviews with 12 practitioners and researchers. Our results show that the model can raise practitioners’ knowledge and awareness of UX in particular in relation to requirement and testing activities. It can also facilitate UX-related communication among stakeholders with different backgrounds.

Quality requirements

Usability

Software quality

User experience

Non-instrumental

Hedonic

Non-task-related

Author

Pariya Kashfi

Chalmers, Computer Science and Engineering (Chalmers), Software Engineering (Chalmers)

Robert Feldt

University of Gothenburg

Chalmers, Computer Science and Engineering (Chalmers), Software Engineering (Chalmers)

Blekinge Tekniska Högskola, BTH

Agneta Nilsson

Chalmers, Computer Science and Engineering (Chalmers), Software Engineering (Chalmers)

University of Gothenburg

R. B. Svensson

Blekinge Tekniska Högskola, BTH

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

03029743 (ISSN) 16113349 (eISSN)

Vol. 9856 234-245

Subject Categories

Software Engineering

DOI

10.1007/978-3-319-44902-9_15

ISBN

978-3-319-44901-2

More information

Latest update

7/27/2018