Enterprise Systems and Supply Chains
Book chapter, 2017
Enterprise systems in the form of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Supply Chain Management (SCM) systems have become the very backbone of organizational value creation. Through this, they both act as enablers and constrainers for processes such as supply chain management. This chapter focuses on establishing the basics to the current development of technology and business.
Enterprise systems
Supply chain management
Author
Johan Magnusson
University of Gothenburg
Kristiania University College
Andreas Nilsson
University of Gothenburg
Lecture Notes in Logistics
13-23
Subject Categories
Production Engineering, Human Work Science and Ergonomics
Business Administration
Information Systemes, Social aspects
DOI
10.1007/978-3-319-42421-7_2