Tapping in - How to Decide: Mind, Heart, or Gut?
Paper in proceeding, 2021

Motivation:
Immediate cognition without rationalization is called intuition - an empowering faculty. Many of us feel disconnected from our intuition, potentially causing us to struggle with confidently making decisions.
Challenge:
We set out to find out why that is and how to support aligned decision-making.
Method:
We interviewed fourteen experts on tuning into our intuition for decision-making, surveyed currently available decision-making support tools, and modeled a tool that extends current approaches with the expert insights.
Results:
Based on the experts' insights, we modeled a decision trifecta including mind, heart, and gut along with a narrative of how to educate on their interplay and how to use that to take more aligned decisions. We critically question to what extent decision support technology is a beneficial way forward. Impact:
The model opens up a space for discussion around holistic decision making from an individual's perspective. It serves as a reflection tool for personal processes as well as the suitability and limits of supportive technology.

analysis

intuition

decision

decision-making

decision support

Author

Birgit Penzenstadler

Chalmers, Computer Science and Engineering (Chalmers), Software Engineering (Chalmers)

Juliet Norton

Purdue University

Conference on Human Factors in Computing Systems - Proceedings


9781450380959 (ISBN)

2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI EA 2021
Virtual, Online, Japan,

Subject Categories

Social Sciences Interdisciplinary

Medical Ethics

Information Science

DOI

10.1145/3411763.3450388

More information

Latest update

6/24/2021