Towards a digital business operating system
Paper in proceeding, 2019

The digital transformation requires companies to change their operating system from a traditional to a digital one. This implies changes to business models, the business ecosystem, the architecture of products, the ways of working, the structure of the organization as well as the basic organizational culture. In this paper, we present our perspective on the operating system that digital companies employ consisting of five dimensions, i.e. speed, data, artificial intelligence, empowerment and ecosystems. For each of these dimension, we present the typical stages that companies evolve through while undergoing the transformation. The contribution of the paper is that it provides a holistic, integrated framework that allows companies to define desired state, assess current state and plan the necessary steps to transition.

artificial intelligence


data systems

Research and development management


Jan Bosch

Chalmers, Computer Science and Engineering (Chalmers), Software Engineering (Chalmers), Software Engineering for People, Architecture, Requirements and Traceability

Proceedings - International Conference on Research Challenges in Information Science

21511349 (ISSN) 21511357 (eISSN)

Vol. 2019-May 8877053

13th IEEE International Conference on Research Challenges in Information Science, RCIS 2019
Brussels, Belgium,

Subject Categories

Production Engineering, Human Work Science and Ergonomics

Other Engineering and Technologies not elsewhere specified

Information Science



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