A tentative approach towards handling users’ haptic product experiences

Paper in proceeding, 2007

Designing products for tomorrow is about creating user experiences. This requires a holistic view on the user, the product and their interaction, which should involve all senses for example. The focus here is on the first steps towards a method on how to obtain information on users’ haptic experiences. The basic stages of the method are presented, along with a case study. The method has shown to be useful to retrieve different haptic experiences of products described in terms of adjectives. Further developed it could expectantly support attaining specific haptic product properties related to general experiences.