Client's Decisions in Strategic Briefs and their Impact on User Values
Paper in proceedings, 2009
The public client has in the early phase of a cultural construction project an important role of managing the strategic brief and delivering economic value and social benefits to the stakeholders and end-users. The purpose of this paper is to analyse how the public client's decisions have an impact on the community and its citizens by studying the requirements formulated in the strategic brief. A case study of building Houses of Culture has been accomplished where the public client’s decisions in the briefing process and end-users estimations of the building performance have been analysed in terms of means and ends. The public client's decisions, including the clients' entrepreneurial role of combining different cultural activities in one building, together with the communication between construction professionals in the strategic brief, has been crucial to the development of end-user values.