Nicole Costa is a Doctoral Candidate with the division of Maritime Human Factors and Navigation. Before joining Chalmers University of Technology, Nicole earned a Master’s degree in Social and Organizational Psychology at ISCTE-Instituto Universitário de Lisboa, in Portugal. Her research focuses on the amplification of human-centred design and user empowerment in the maritime domain. She has played an important role in EU projects such as CyClaDes, MUNIN, GOTRIS, as well as collaborated with Rolls-Royce UTC. Currently, within the new European Commission's project EfficienSea 2.0, she will be taking an action research and ethnographic approach to user and design research within the concept design phase of new e-navigation services meant to increase safety of navigation.