Designing multimodal communication systems for fire-fighters
Conference contribution, 2005
The information presentation and communication between the rescue members (fire-fighters) in accident field and to the control centre is crucial for the successful of the rescue performance. Present information and communication system for the fire-fighters are, by their own words, in the level of stone age. Basically, there is no any external visual information available for the rescue members in accident place. It is needed to redesign of their communication system so to support their rescue work. This report presents a multimodal interaction design of the portable information communication system for firefighters using in the rescue field. The user-centered design process is applied. It started by site visit and interview with the rescue members to identify the design requirements and present system problems. Based on the requirements study, the multimodal interaction communication system is proposed to the experienced firefighters. After using the cognitive walkthrough methods with the experienced firefighters, a prototype of the design will be tested by the firefighters. Many research questions regarding the multimodal interaction design are rising up. This project is still in the early stage of its process. Here we will report the structure of the prototype and the possible research questions.