A systematic methodology to deal with the dynamics of customer needs in Quality Function Deployment
Journal article, 2011
Quality Function Deployment
Stochastic dominance
Analytic Hierarchy Process
Future uncertainty
Dynamics of customer needs
Author
Hendry Raharjo
Chalmers, Technology Management and Economics, Quality Sciences
Min Xie
National University of Singapore (NUS)
Aarnout Brombacher
Eindhoven University of Technology
Expert Systems with Applications
0957-4174 (ISSN)
Vol. 38 4 3653-3662Subject Categories
Other Mechanical Engineering
Computer and Information Science
Business Administration
Areas of Advance
Production
DOI
10.1016/j.eswa.2010.09.021