A sales and operations planning configuration framework

Other conference contribution, 2011

A multiple case study of six manufacturing firms is used to identify the main design dimensions of an S&OP process and to generate a framework for the characterization of S&OP configurations. An S&OP configuration framework of six variables and 17 configuration dimensions is generated. Configuration dimensions, which are important no matter aim and scope, and of specific importance when ambitious aims and wider scope, are identified. Nine propositions of how configuration variables are facilitating and hurdling S&OP transition are generated.