Alive and kicking–but will Quality Management be around tomorrow? A Swedish academia perspective
Journal article, 2012

The purpose of this article is to describe how Quality Management (QM) is perceived today by scholars at three Swedish universities, and into what QM is expected to develop into in twenty years. Data were collected through structured workshops using affinity diagrams with scholars teaching and performing research in the QM field. The results show that QM currently is perceived as consisting of a set of core of principles, methods and tools. The future outlook includes three possible development directions for QM are seen: [1] searching for a “discipline X” where QM can contribute while keeping its toolbox, [2] focus on a core based on the traditional quality technology toolbox with methods and tools, and [3] a risk that QM, as it is today, may seize to exist and be diffused into other disciplines.

Business Excellence

Quality Management

Future

Management

Total Quality

Change Management

Author

Bjarne Bergqvist

Rickard Garvare

Henrik Eriksson

Chalmers, Technology Management and Economics, Quality Sciences

Jacob Hallencreutz

Jostein Langstrand

Erik Vanhatalo

Thomas Zobel

Quality Innovation Prosperity

1335-1745 (ISSN) 1338-984X (eISSN)

Vol. 16 2 1-18

Areas of Advance

Production

Life Science Engineering (2010-2018)

Subject Categories

Business Administration

More information

Created

10/6/2017