Henrik Eriksson

Docent at Chalmers, Technology Management and Economics, Service Management and Logistics

Henrik Eriksson is working as an Associate Professor at the division of Service Management and Logistics and the research centre, Centre for Healthcare Improvement (CHI). Examples of research questions that Henrik works on is: 1) How does one achieve high quality and good results, 2) What characterize excellent organisations? 3) What are excellent organisations do different form average organisations? He has a number of research interests, like quality, quality management and quality improvement, improvement in public and private organisations, and excellent organisations Henrik Eriksson's work deals with both producing knowledge (research) but also to contribute to improvements. The work is performed with others; companies, nonprofit organisations, public organizations, SMEs, national agencies, other research partners.Henrik's publications on Google ScholarFollow Henrik on TwitterFollow Henrik on Linkedin

Source: chalmers.se

Contact Details ORCID

Publications (45)
Projects (8)

Showing 45 publications

2019

Process Mining for Quality Improvement: Propositions for Practice and Research

Sara Dahlin, Henrik Eriksson, Hendry Raharjo

Quality management in health care. Vol. 28 (1), p. 8-14

Journal article

2019

UPPHANDLING OCH KVALITET – GÅR BRA KVALITET ATT UPPHANDLA?

Carolina Camén, Henrik Eriksson

Upphandlad, p. 105-137

Book chapter

Show project

2019

IDÉBURET OFFENTLIGT PARTNERSKAP – LÄRDOMAR FRÅN EN AVVECKLING, TILLITSBASERADE RELATIONER OCH JÄMFÖRELSEN MED UPPHANDLINGAR

Inga Narbutaité Aflaki, Lotta Schneider, Henrik Eriksson et al

Report

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2018

Challenges and propositions for research in quality management

Anders Fundin, Bjarne Bergqvist, Henrik Eriksson et al

International Journal of Production Economics. Vol. 199 (May), p. 125-137

Journal article

2018

Assessing eHealth initiatives: Do theoretical frameworks matter in practice?

Monika Jurkeviciute, Emanuele Lettieri, Amia Enam et al

Conference poster

2018

Utredningen ignorerar forskning om kvalitet

Lars Sörqvist, Ida Gremyr, Henrik Eriksson

Svenska dagbladet

Newspaper article

2018

Evidence based evaluation of eHealth interventions: A systematic literature review

Amia Enam, Johanna Torres, Henrik Eriksson

Journal of Medical Internet Research. Vol. 20 (11)

Journal article

Show project

2017

UTMANINGAR OCH FRAMGÅNGSFAKTORER FÖR ATT INITIERA, GENOMFÖRA OCH ANPASSA ETT IDÉBURET- OFFENTLIGT PARTNERSKAP (IOP)

Inga Narbutaité Aflaki, Henrik Eriksson, Thomas Schneider

Report

2017

Exploring differences between private and public organizations in business excellence models

Hendry Raharjo, Henrik Eriksson

International Journal of Operations and Production Management. Vol. 37 (12), p. 1795-1816

Journal article

2017

Så kan vi få högre kvalitet i välfärden

Henrik Eriksson, Jan Bröchner

Göteborgs-Posten. Vol. 159 (2017-05-23), p. 4-

Magazine article

2016

Outcome of quality management practices. Differences among public and private, manufacturing and service, SME and large organisations

Henrik Eriksson

International Journal of Quality and Reliability Management (9), p. 1394-1405

Journal article

2016

Quality improvement and care procurement: Friends of foes?

Sara Dahlin, Henrik Eriksson, Carolina Camén

Conference presentation, Servsig, 20160618, Maastricht, Holland

Conference contribution

2016

Quality and legal aspects in public care procurement

Jan Bröchner, Carolina Camén, Henrik Eriksson et al

TQM Journal. Vol. 28 (4), p. 648-663

Journal article

2016

Exploring Quality Challenges and the Validity of Excellence Models

Henrik Eriksson, Ida Gremyr, Bjarne Bergqvist et al

International Journal of Operations and Production Management. Vol. 36 (10), p. 1201-1221

Journal article

2015

Excellence Models in the Public Sector - Relationships between Enablers and Results

Hendry Raharjo, Roberta Gugliemetti Mugion, Henrik Eriksson et al

International Journal of Quality and Service Sciences. Vol. 7 (1), p. 120-135

Journal article

2015

Kvalitet vid upphandling av vård och omsorg

Henrik Eriksson

Report

2015

Homo experiens

Marco Santos, Henrik Eriksson

Conference Proceedings from the the 18th QMOD-ICQSS conference

Paper in proceedings

2014

What can we learn from Swedish Quality Award? An empirical investigation of the causal relationships

Hendry Raharjo, Henrik Eriksson

Presented at the 2014 International Conference on Industrial Engineering and Operations Management

Paper in proceedings

2014

Attitudes toward quality improvement among healthcare professionals: Lessons from a hospital-wide quality initiative

Kristian Siverbo, Henrik Eriksson, Hendry Raharjo et al

International Journal of Quality and Service Sciences. Vol. 6 (2/3), p. 203-212

Journal article

2014

Insights into Physician Scheduling: a case study of public hospital departments in Sweden

Marco Santos, Henrik Eriksson

International Journal of Health Care Quality Assurance. Vol. 27 (2)

Journal article

2014

The Relationships between Enablers and Results in Excellence Models: Learnings From Italy And Sweden

Roberta Guglielmetti Mugion, Hendry Raharjo, Henrik Eriksson et al

Proceedings of 17th QMOD conference on Quality and Service Sciences ICQSS, Prague, September 3-5, 2014. Czech Republic, 2014

Paper in proceedings

2014

Making Quality Registers Supporting Improvements: A Systematic Review of the Data Visualization in 5 Quality Registries

Marco Santos, Henrik Eriksson

Quality Management in Health Care. Vol. 23 (2), p. 119-128

Journal article

2014

Clinical decision support system (CDSS) – effects on care quality

Marco Santos, Hans Tygesen, Henrik Eriksson et al

International Journal of Health Care Quality Assurance. Vol. 27 (8), p. 707-718

Journal article

2013

An Improvement Engine for empowered change in healthcare

Kristian Siverbo, Henrik Eriksson, Helle Wijk

International Journal of Productivity and Performance Management. Vol. 62 (2), p. 156-167

Journal article

2013

Adopting new ways of working in small and medium-sized enterprises: findings from interventions in 12 European companies

Marcus Assarlind, Henrik Eriksson, Ida Gremyr et al

Total Quality Management and Business Excellence. Vol. 24 (8), p. 945-958

Journal article

2013

Training of healthcare professionals in quality improvement

Kristian Siverbo, Henrik Eriksson, Hendry Raharjo et al

Proceedings of the 16th QMOD-ICQSS conference. pp. 123-135.

Paper in proceedings

2013

Among Fumblers, Talkers, Mappers and Organizers - Four applications of process orientation

Andreas Hellström, Henrik Eriksson

Total Quality Management and Business Excellence. Vol. 24 (5-6), p. 733-751

Journal article

2013

Who needs to learn what from whom? Understanding quality management by differentiating organisations and practices

Henrik Eriksson

IEEE International Conference on Industrial Engineering and Engineering Management, p. 295-299

Paper in proceedings

2012

Designing interventions in SMEs: Experiences from a pan-European multiple case study

Marcus Assarlind, Henrik Eriksson, Ida Gremyr et al

Proceedings of the 15th QMOD-ICQSS conference, p. 123-135

Paper in proceedings

2012

A case study on quality management and digital innovation: Relationship and learning aspects

Åsa Rönnbäck, Henrik Eriksson

International Journal of Quality and Service Sciences. Vol. 4 (4), p. 408 - 422

Journal article

2012

Alive and kicking–but will Quality Management be around tomorrow? A Swedish academia perspective

Bjarne Bergqvist, Rickard Garvare, Henrik Eriksson et al

Quality Innovation Prosperity. Vol. 16 (2), p. 1-18

Journal article

2011

Reducing queues: demand and capacity variations

Henrik Eriksson, Ing-Marie Bergbrant, Ingela Berrum-Svennung et al

International Journal of Health Care Quality Assurance. Vol. 24 (8), p. 592-600

Journal article

2011

The development and evaluation of an Innovation Engine for empowerment and change in healthcare

Kristian Siverbo, Henrik Eriksson, Helle Wijk

In proceedings of the 18th Int. EurOMA Conference, Cambridge.

Paper in proceedings

2008

Are you viewing, mapping or managing your processes?

Andreas Hellström, Henrik Eriksson

TQM Journal. Vol. 20 (2), p. 166-174

Journal article

2007

One idea, four applications: process orientation in Swedish health care

Andreas Hellström, Henrik Eriksson

10th International QMOD Conference

Conference contribution

2006

Integrated Management Systems. Theoretical and practical implications.

Henrik Eriksson, Jonas Hansson

Asian Journal on Quality. Vol. 7 (2), p. 69-82

Journal article

2006

Similarities and differences between TQM, Six Sigma and Lean Production

Roy Andersson, Henrik Eriksson, Håkan Torstensson

TQM Magazine. Vol. 18 (6), p. 282-296

Journal article

2005

Organisational performance improvement through quality award process participation

Henrik Eriksson, Rickard Garvare

International Journal of Quality and Reliability Management. Vol. 22 (9), p. 894-912

Journal article

2004

What is the value of participating in a quality award process?

B. Klefsjö, Henrik Eriksson

Conference proceedings “Part 1: TQM Best Practices & Quality Awards”, 5-7 april, Bangkok, 2004, p. 7-15

Paper in proceedings

2004

Organisational value of participating in a quality award process: a Swedish study

Henrik Eriksson

TQM Magazine. Vol. 16 (2), p. 78-92

Journal article

2004

Är det lönsamt att söka kvalitetsutmärkelser?

Henrik Eriksson

Kvalitetsmagasinet (4)

Magazine article

2003

Experiences of working with in-company quality awards: a case study

Henrik Eriksson

TQM Magazine. Vol. 16 (6), p. 397-407

Journal article

2003

The impact of TQM on financial performance

Henrik Eriksson, Jonas Hansson

Measuring Business Excellence. Vol. 7 (1), p. 36-50

Journal article

2003

Effects of in-company quality awards on organizational performance

Henrik Eriksson, Fredrik Johansson, Håkan Wiklund

Total Quality Management and Business Excellence. Vol. 14 (2), p. 235-242

Journal article

2002

Kvalitetsutveckling är lönsamt

Henrik Eriksson, J. Hansson, B. Klefsjö

Kvalitetsmagasinet (4)

Magazine article

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