Henrik Eriksson

Docent at Department of Technology Management and Economics, Service Management and Logistics

​Henrik Eriksson is working as an Associate Professor at the division of Service Management and Logistics and the research centre Centre for Healthcare Improvement (CHI). He has a number of research interests:• Quality management and Quality Improvement• Process Management• Business Excellence and Quality Awards Henrik Eriksson's work deals with both producing knowledge (research) but also to contribute to improvements. The work is performed with others; Nonprofit organisations, Public organizations, SMEs, national agencies, other researchers partners.Henrik's publications on Google ScholarFollow Henrik on TwitterFollow Henrik on Linkedin

Source: chalmers.se

Projects

2015–2018

Digital Environment for Cognitive Inclusion (DECI)

Henrik Eriksson Department of Technology Management and Economics, Quality Sciences
EC, Horizon 2020

2016–2017

Idéburet offentligt partnerskap (IOP)

Henrik Eriksson Department of Technology Management and Economics, Service Management and Logistics
VINNOVA

2016–2019

Management Index. Measuring quality maturity

Henrik Eriksson Department of Technology Management and Economics, Service Management and Logistics
Hendry Raharjo Department of Technology Management and Economics, Service Management and Logistics
EPSI rating/ SIQ

2014–2016

Operationalization, evaluation and control of quality when procuring care

Henrik Eriksson Department of Technology Management and Economics, Quality Sciences
Jan Bröchner Department of Technology Management and Economics, Service Management and Logistics
Forte

There might be more projects where Henrik Eriksson participates, but you have to be logged in as a Chalmers employee to see them.

Publications

2016

Quality improvement and care procurement: Friends of foes?

Sara Dahlin, Henrik Eriksson, Carolina Camén et al
Conference presentation, Servsig, 20160618, Maastricht, Holland
Conference paper - non peer reviewed
2016

Quality and legal aspects in public care procurement

Jan Bröchner, Carolina Camén, Henrik Eriksson et al
The TQM Journal. Vol. 28 (4), p. 648-663
Scientific journal article - peer reviewed
2016

Exploring Quality Challenges and the Validity of Excellence Models

Henrik Eriksson, Ida Gremyr, Bjarne Bergqvist et al
International Journal of Operations & Production Management. Vol. 36 (10), p. 1201-1221
Scientific journal article - peer reviewed
2016

Outcome of quality management practices. Differences among public and private, manufacturing and service, SME and large organisations

Henrik Eriksson,
International Journal of Quality & Reliability Management
Scientific journal article - peer reviewed
2015

Homo experiens

Marco Santos, Henrik Eriksson,
Conference Proceedings from the the 18th QMOD-ICQSS conference
Conference paper - peer reviewed
2015

Kvalitet vid upphandling av vård och omsorg

Henrik Eriksson,
Report
2015

Excellence Models in the Public Sector - Relationships between Enablers and Results

Hendry Raharjo, Roberta Gugliemetti Mugion, Henrik Eriksson et al
International Journal of Quality and Service Sciences. Vol. 7 (1), p. 120-135
Scientific journal article - peer reviewed
2014

Clinical decision support system (CDSS) – effects on care quality

Marco Santos, Hans Tygesen, Henrik Eriksson et al
International journal of health care quality assurance/MCB University Press. Vol. 27 (8), p. 707-718
Scientific journal article - peer reviewed
2014

The Relationships between Enablers and Results in Excellence Models: Learnings From Italy And Sweden

Roberta Guglielmetti Mugion, Hendry Raharjo, Henrik Eriksson et al
Proceedings of 17th QMOD conference on Quality and Service Sciences ICQSS, Prague, September 3-5, 2014. Czech Republic, 2014
Conference paper - peer reviewed
2014

Attitudes toward quality improvement among healthcare professionals: Lessons from a hospital-wide quality initiative

Kristian Siverbo, Henrik Eriksson, Hendry Raharjo et al
International Journal of Quality and Service Sciences. Vol. 6 (2/3), p. 203-212
Scientific journal article - peer reviewed
2014

What can we learn from Swedish Quality Award? An empirical investigation of the causal relationships

Hendry Raharjo, Henrik Eriksson,
Presented at the 2014 International Conference on Industrial Engineering and Operations Management
Conference paper - peer reviewed
2014

Making Quality Registers Supporting Improvements: A Systematic Review of the Data Visualization in 5 Quality Registries

Marco Santos, Henrik Eriksson,
Quality Management in Health Care. Vol. 23 (2), p. 119–128
Scientific journal article - peer reviewed
2014

Insights into Physician Scheduling: a case study of public hospital departments in Sweden

Marco Santos, Henrik Eriksson,
International journal of health care quality assurance/MCB University Press. Vol. 27 (2)
Scientific journal article - peer reviewed
2013

An Improvement Engine for empowered change in healthcare

Kristian Siverbo, Henrik Eriksson, Helle Wijk et al
International Journal of Productivity and Performance Management. Vol. 62 (2), p. 156-167
Scientific journal article - peer reviewed
2013

Training of healthcare professionals in quality improvement

Kristian Siverbo, Henrik Eriksson, Hendry Raharjo et al
Proceedings of the 16th QMOD-ICQSS conference. pp. 123-135.
Conference paper - peer reviewed
2013

Who needs to learn what from whom? Understanding quality management by differentiating organisations and practices

Henrik Eriksson,
2013 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2013, Bangkok, Thailand, 10-13 December 2013, p. 295-299
Conference paper - peer reviewed
2013

Adopting new ways of working in small and medium-sized enterprises: findings from interventions in 12 European companies

Marcus Assarlind, Henrik Eriksson, Ida Gremyr et al
Total Quality Management and Business Excellence. Vol. 24 (8), p. 945-958
Scientific journal article - peer reviewed
2013

Among Fumblers, Talkers, Mappers and Organizers - Four applications of process orientation

Andreas Hellström, Henrik Eriksson,
Total Quality Management and Business Excellence. Vol. 24 (5-6), p. 733-751
Scientific journal article - peer reviewed
2012

Alive and kicking–but will Quality Management be around tomorrow? A Swedish academia perspective

Bjarne Bergqvist, Rickard Garvare, Henrik Eriksson et al
Quality Innovation Prosperity Journal. Vol. 16 (2), p. 1-18
Scientific journal article - peer reviewed
2012

A case study on quality management and digital innovation: Relationship and learning aspects

Åsa Rönnbäck, Henrik Eriksson,
International Journal of Quality and Service Sciences. Vol. 4 (4), p. 408 - 422
Scientific journal article - peer reviewed
2012

Designing interventions in SMEs: Experiences from a pan-European multiple case study

Marcus Assarlind, Henrik Eriksson, Ida Gremyr et al
Proceedings of the 15th QMOD-ICQSS conference , p. 123-135
Conference paper - peer reviewed
2011

The development and evaluation of an Innovation Engine for empowerment and change in healthcare

Kristian Siverbo, Henrik Eriksson, Helle Wijk et al
In proceedings of the 18th Int. EurOMA Conference, Cambridge.
Conference paper - peer reviewed
2011

Reducing queues: demand and capacity variations

Henrik Eriksson, Ing-Marie Bergbrant, Ingela Berrum-Svennung et al
International journal of health care quality assurance/MCB University Press. Vol. 24 (8), p. 592-600
Scientific journal article - peer reviewed
2008

Are you viewing, mapping or managing your processes?

Andreas Hellström, Henrik Eriksson,
The TQM Journal. Vol. 20 (2), p. 166-174
Scientific journal article - peer reviewed
2007

One idea, four applications: process orientation in Swedish health care

Andreas Hellström, Henrik Eriksson,
10th International QMOD Conference
Conference paper - non peer reviewed
2006

Integrated Management Systems. Theoretical and practical implications.

Henrik Eriksson, Jonas Hansson,
Asian Journal on Quality. Vol. 7 (2), p. 69-82
Scientific journal article - peer reviewed
2006

Similarities and differences between TQM, Six Sigma and Lean Production

Roy Andersson, Henrik Eriksson, Håkan Torstensson et al
The TQM Magazine. Vol. 18 (6), p. 282-296
Scientific journal article - peer reviewed
2005

Organisational performance improvement through quality award process participation

Henrik Eriksson, Rickard Garvare,
International Journal of Quality & Reliability Management. Vol. 22 (9), p. 894-912
Scientific journal article - peer reviewed
2004

Är det lönsamt att söka kvalitetsutmärkelser?

Henrik Eriksson,
Kvalitetsmagasinet (4)
Journal article - popular science
2004

What is the value of participating in a quality award process?

B. Klefsjö, Henrik Eriksson,
Conference proceedings “Part 1: TQM Best Practices & Quality Awards”, 5-7 april, Bangkok, 2004, p. 7-15
Conference paper - peer reviewed
2004

Organisational value of participating in a quality award process: a Swedish study

Henrik Eriksson,
The TQM Magazine. Vol. 16 (2), p. 78-92
Scientific journal article - peer reviewed
2003

The impact of TQM on financial performance

Henrik Eriksson, Jonas Hansson,
Measuring Business Excellence. Vol. 7 (1), p. 36-50
Scientific journal article - peer reviewed
2003

Experiences of working with in-company quality awards: a case study

Henrik Eriksson,
The TQM Magazine. Vol. 16 (6), p. 397-407
Scientific journal article - peer reviewed
2003

Effects of in-company quality awards on organizational performance

Henrik Eriksson, Fredrik Johansson, Håkan Wiklund et al
Total Quality Management and Business Excellence. Vol. 14 (2), p. 235-242
Scientific journal article - peer reviewed
2002

Kvalitetsutveckling är lönsamt

Henrik Eriksson, J. Hansson, B. Klefsjö et al
Kvalitetsmagasinet (4)
Journal article - popular science