Henrik Eriksson
Docent at
Chalmers, Technology Management and Economics, Service Management and Logistics
Projects
2017–
Digital Environment for Cognitive Inclusion (DECI)
Patrik Alexandersson
Service Management and Logistics
Henrik Eriksson
Service Management and Logistics
Monika Jurkeviciute
Service Management and Logistics
Andreas Hellström
Service Management and Logistics
European Commission (Horizon 2020)
2015–2018
Digital Environment for Cognitive Inclusion (DECI)
Henrik Eriksson
Quality Sciences
European Commission (Horizon 2020)
2016–2017
Idéburet offentligt partnerskap (IOP)
Henrik Eriksson
Service Management and Logistics
VINNOVA
2016–2019
Management Index. Measuring quality maturity
Henrik Eriksson
Service Management and Logistics
Hendry Raharjo
Service Management and Logistics
EPSI rating/ SIQ
2014–2016
Operationalization, evaluation and control of quality when procuring care
Henrik Eriksson
Quality Sciences
Jan Bröchner
Service Management and Logistics
Forte
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Publications
2017
UTMANINGAR OCH FRAMGÅNGSFAKTORER FÖR ATT INITIERA, GENOMFÖRA OCH ANPASSA ETT IDÉBURET- OFFENTLIGT PARTNERSKAP (IOP)
Inga Narbutaité Aflaki, Henrik Eriksson, Thomas Schneider et al
Report
2017
Så kan vi få högre kvalitet i välfärden
Henrik Eriksson, Jan Bröchner,
Göteborgs-Posten. Vol. 159 (2017-05-23), p. 4
Journal article - popular science
2017
Exploring differences between private and public organizations in business excellence models
Hendry Raharjo, Henrik Eriksson,
International Journal of Operations & Production Management. Vol. Accepted for publication
Scientific journal article - peer reviewed
2016
Quality improvement and care procurement: Friends of foes?
Sara Dahlin, Henrik Eriksson, Carolina Camén et al
Conference presentation, Servsig, 20160618, Maastricht, Holland
Conference paper - non peer reviewed
2016
Quality and legal aspects in public care procurement
Jan Bröchner, Carolina Camén, Henrik Eriksson et al
The TQM Journal. Vol. 28 (4), p. 648-663
Scientific journal article - peer reviewed
2016
Exploring Quality Challenges and the Validity of Excellence Models
Henrik Eriksson, Ida Gremyr, Bjarne Bergqvist et al
International Journal of Operations & Production Management. Vol. 36 (10), p. 1201-1221
Scientific journal article - peer reviewed
2016
Outcome of quality management practices. Differences among public and private, manufacturing and service, SME and large organisations
Henrik Eriksson,
International Journal of Quality & Reliability Management
Scientific journal article - peer reviewed
2015
Homo experiens
Marco Santos, Henrik Eriksson,
Conference Proceedings from the the 18th QMOD-ICQSS conference
Conference paper - peer reviewed
2015
Excellence Models in the Public Sector - Relationships between Enablers and Results
Hendry Raharjo, Roberta Gugliemetti Mugion, Henrik Eriksson et al
International Journal of Quality and Service Sciences. Vol. 7 (1), p. 120-135
Scientific journal article - peer reviewed
2014
Clinical decision support system (CDSS) – effects on care quality
Marco Santos, Hans Tygesen, Henrik Eriksson et al
International journal of health care quality assurance/MCB University Press. Vol. 27 (8), p. 707-718
Scientific journal article - peer reviewed
2014
The Relationships between Enablers and Results in Excellence Models: Learnings From Italy And Sweden
Roberta Guglielmetti Mugion, Hendry Raharjo, Henrik Eriksson et al
Proceedings of 17th QMOD conference on Quality and Service Sciences ICQSS, Prague, September 3-5, 2014. Czech Republic, 2014
Conference paper - peer reviewed
2014
Attitudes toward quality improvement among healthcare professionals: Lessons from a hospital-wide quality initiative
Kristian Siverbo, Henrik Eriksson, Hendry Raharjo et al
International Journal of Quality and Service Sciences. Vol. 6 (2/3), p. 203-212
Scientific journal article - peer reviewed
2014
What can we learn from Swedish Quality Award? An empirical investigation of the causal relationships
Hendry Raharjo, Henrik Eriksson,
Presented at the 2014 International Conference on Industrial Engineering and Operations Management
Conference paper - peer reviewed
2014
Making Quality Registers Supporting Improvements: A Systematic Review of the Data Visualization in 5 Quality Registries
Marco Santos, Henrik Eriksson,
Quality Management in Health Care. Vol. 23 (2), p. 119–128
Scientific journal article - peer reviewed
2014
Insights into Physician Scheduling: a case study of public hospital departments in Sweden
Marco Santos, Henrik Eriksson,
International journal of health care quality assurance/MCB University Press. Vol. 27 (2)
Scientific journal article - peer reviewed
2013
An Improvement Engine for empowered change in healthcare
Kristian Siverbo, Henrik Eriksson, Helle Wijk et al
International Journal of Productivity and Performance Management. Vol. 62 (2), p. 156-167
Scientific journal article - peer reviewed
2013
Training of healthcare professionals in quality improvement
Kristian Siverbo, Henrik Eriksson, Hendry Raharjo et al
Proceedings of the 16th QMOD-ICQSS conference. pp. 123-135.
Conference paper - peer reviewed
2013
Who needs to learn what from whom? Understanding quality management by differentiating organisations and practices
Henrik Eriksson,
2013 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2013, Bangkok, Thailand, 10-13 December 2013, p. 295-299
Conference paper - peer reviewed
2013
Adopting new ways of working in small and medium-sized enterprises: findings from interventions in 12 European companies
Marcus Assarlind, Henrik Eriksson, Ida Gremyr et al
Total Quality Management and Business Excellence. Vol. 24 (8), p. 945-958
Scientific journal article - peer reviewed
2013
Among Fumblers, Talkers, Mappers and Organizers - Four applications of process orientation
Andreas Hellström, Henrik Eriksson,
Total Quality Management and Business Excellence. Vol. 24 (5-6), p. 733-751
Scientific journal article - peer reviewed
2012
Alive and kicking–but will Quality Management be around tomorrow? A Swedish academia perspective
Bjarne Bergqvist, Rickard Garvare, Henrik Eriksson et al
Quality Innovation Prosperity Journal. Vol. 16 (2), p. 1-18
Scientific journal article - peer reviewed
2012
A case study on quality management and digital innovation: Relationship and learning aspects
Åsa Rönnbäck, Henrik Eriksson,
International Journal of Quality and Service Sciences. Vol. 4 (4), p. 408 - 422
Scientific journal article - peer reviewed
2012
Designing interventions in SMEs: Experiences from a pan-European multiple case study
Marcus Assarlind, Henrik Eriksson, Ida Gremyr et al
Proceedings of the 15th QMOD-ICQSS conference , p. 123-135
Conference paper - peer reviewed
2011
The development and evaluation of an Innovation Engine for empowerment and change in healthcare
Kristian Siverbo, Henrik Eriksson, Helle Wijk et al
In proceedings of the 18th Int. EurOMA Conference, Cambridge.
Conference paper - peer reviewed
2011
Reducing queues: demand and capacity variations
Henrik Eriksson, Ing-Marie Bergbrant, Ingela Berrum-Svennung et al
International journal of health care quality assurance/MCB University Press. Vol. 24 (8), p. 592-600
Scientific journal article - peer reviewed
2008
Are you viewing, mapping or managing your processes?
Andreas Hellström, Henrik Eriksson,
The TQM Journal. Vol. 20 (2), p. 166-174
Scientific journal article - peer reviewed
2007
One idea, four applications: process orientation in Swedish health care
Andreas Hellström, Henrik Eriksson,
10th International QMOD Conference
Conference paper - non peer reviewed
2006
Integrated Management Systems. Theoretical and practical implications.
Henrik Eriksson, Jonas Hansson,
Asian Journal on Quality. Vol. 7 (2), p. 69-82
Scientific journal article - peer reviewed
2006
Similarities and differences between TQM, Six Sigma and Lean Production
Roy Andersson, Henrik Eriksson, Håkan Torstensson et al
The TQM Magazine. Vol. 18 (6), p. 282-296
Scientific journal article - peer reviewed
2005
Organisational performance improvement through quality award process participation
Henrik Eriksson, Rickard Garvare,
International Journal of Quality & Reliability Management. Vol. 22 (9), p. 894-912
Scientific journal article - peer reviewed
2004
Är det lönsamt att söka kvalitetsutmärkelser?
Henrik Eriksson,
Kvalitetsmagasinet (4)
Journal article - popular science
2004
What is the value of participating in a quality award process?
B. Klefsjö, Henrik Eriksson,
Conference proceedings “Part 1: TQM Best Practices & Quality Awards”, 5-7 april, Bangkok, 2004, p. 7-15
Conference paper - peer reviewed
2004
Organisational value of participating in a quality award process: a Swedish study
Henrik Eriksson,
The TQM Magazine. Vol. 16 (2), p. 78-92
Scientific journal article - peer reviewed
2003
The impact of TQM on financial performance
Henrik Eriksson, Jonas Hansson,
Measuring Business Excellence. Vol. 7 (1), p. 36-50
Scientific journal article - peer reviewed
2003
Experiences of working with in-company quality awards: a case study
Henrik Eriksson,
The TQM Magazine. Vol. 16 (6), p. 397-407
Scientific journal article - peer reviewed
2003
Effects of in-company quality awards on organizational performance
Henrik Eriksson, Fredrik Johansson, Håkan Wiklund et al
Total Quality Management and Business Excellence. Vol. 14 (2), p. 235-242
Scientific journal article - peer reviewed
2002
Kvalitetsutveckling är lönsamt
Henrik Eriksson, J. Hansson, B. Klefsjö et al
Kvalitetsmagasinet (4)
Journal article - popular science