Henrik Eriksson
Docent at
Chalmers, Technology Management and Economics, Service Management and Logistics
Henrik Eriksson is working as an Associate Professor at the division of Service Management and Logistics and the research centre Centre for Healthcare Improvement (CHI). He has a number of research interests:• Quality management and Quality Improvement• Process Management• Business Excellence and Quality Awards Henrik Eriksson's work deals with both producing knowledge (research) but also to contribute to improvements. The work is performed with others; Nonprofit organisations, Public organizations, SMEs, national agencies, other researchers partners.Henrik's publications on Google ScholarFollow Henrik on TwitterFollow Henrik on Linkedin
Source: chalmers.se
Publications
2018
Challenges and propositions for research in quality management
Anders Fundin, Bjarne Bergqvist, Henrik Eriksson et al
International Journal of Production Economics. Vol. 199 (May), p. 125-137
Journal article
2017
UTMANINGAR OCH FRAMGÅNGSFAKTORER FÖR ATT INITIERA, GENOMFÖRA OCH ANPASSA ETT IDÉBURET- OFFENTLIGT PARTNERSKAP (IOP)
Inga Narbutaité Aflaki, Henrik Eriksson, Thomas Schneider
Report
2017
Exploring differences between private and public organizations in business excellence models
Hendry Raharjo, Henrik Eriksson
International Journal of Operations and Production Management. Vol. 37 (12), p. 1795-1816
Journal article
2017
Så kan vi få högre kvalitet i välfärden
Henrik Eriksson, Jan Bröchner
Göteborgs-Posten. Vol. 159 (2017-05-23), p. 4-
Magazine article
2016
Outcome of quality management practices. Differences among public and private, manufacturing and service, SME and large organisations
Henrik Eriksson
International Journal of Quality and Reliability Management (9), p. 1394-1405
Journal article
2016
Quality and legal aspects in public care procurement
Jan Bröchner, Carolina Camén, Henrik Eriksson et al
TQM Journal. Vol. 28 (4), p. 648-663
Journal article
2016
Quality improvement and care procurement: Friends of foes?
Sara Dahlin, Henrik Eriksson, Carolina Camén
Conference presentation, Servsig, 20160618, Maastricht, Holland
Conference contribution
2016
Exploring Quality Challenges and the Validity of Excellence Models
Henrik Eriksson, Ida Gremyr, Bjarne Bergqvist et al
International Journal of Operations and Production Management. Vol. 36 (10), p. 1201-1221
Journal article
2015
Excellence Models in the Public Sector - Relationships between Enablers and Results
Hendry Raharjo, Roberta Gugliemetti Mugion, Henrik Eriksson et al
International Journal of Quality and Service Sciences. Vol. 7 (1), p. 120-135
Journal article
2015
Homo experiens
Marco Santos, Henrik Eriksson
Conference Proceedings from the the 18th QMOD-ICQSS conference
Paper in proceedings
2014
What can we learn from Swedish Quality Award? An empirical investigation of the causal relationships
Hendry Raharjo, Henrik Eriksson
Presented at the 2014 International Conference on Industrial Engineering and Operations Management
Paper in proceedings
2014
Attitudes toward quality improvement among healthcare professionals: Lessons from a hospital-wide quality initiative
Kristian Siverbo, Henrik Eriksson, Hendry Raharjo et al
International Journal of Quality and Service Sciences. Vol. 6 (2/3), p. 203-212
Journal article
2014
The Relationships between Enablers and Results in Excellence Models: Learnings From Italy And Sweden
Roberta Guglielmetti Mugion, Hendry Raharjo, Henrik Eriksson et al
Proceedings of 17th QMOD conference on Quality and Service Sciences ICQSS, Prague, September 3-5, 2014. Czech Republic, 2014
Paper in proceedings
2014
Insights into Physician Scheduling: a case study of public hospital departments in Sweden
Marco Santos, Henrik Eriksson
International Journal of Health Care Quality Assurance. Vol. 27 (2)
Journal article
2014
Making Quality Registers Supporting Improvements: A Systematic Review of the Data Visualization in 5 Quality Registries
Marco Santos, Henrik Eriksson
Quality Management in Health Care. Vol. 23 (2), p. 119-128
Journal article
2014
Clinical decision support system (CDSS) – effects on care quality
Marco Santos, Hans Tygesen, Henrik Eriksson et al
International Journal of Health Care Quality Assurance. Vol. 27 (8), p. 707-718
Journal article
2013
An Improvement Engine for empowered change in healthcare
Kristian Siverbo, Henrik Eriksson, Helle Wijk
International Journal of Productivity and Performance Management. Vol. 62 (2), p. 156-167
Journal article
2013
Adopting new ways of working in small and medium-sized enterprises: findings from interventions in 12 European companies
Marcus Assarlind, Henrik Eriksson, Ida Gremyr et al
Total Quality Management and Business Excellence. Vol. 24 (8), p. 945-958
Journal article
2013
Training of healthcare professionals in quality improvement
Kristian Siverbo, Henrik Eriksson, Hendry Raharjo et al
Proceedings of the 16th QMOD-ICQSS conference. pp. 123-135.
Paper in proceedings
2013
Among Fumblers, Talkers, Mappers and Organizers - Four applications of process orientation
Andreas Hellström, Henrik Eriksson
Total Quality Management and Business Excellence. Vol. 24 (5-6), p. 733-751
Journal article
2013
Who needs to learn what from whom? Understanding quality management by differentiating organisations and practices
Henrik Eriksson
IEEE International Conference on Industrial Engineering and Engineering Management, p. 295-299
Paper in proceedings
2012
Designing interventions in SMEs: Experiences from a pan-European multiple case study
Marcus Assarlind, Henrik Eriksson, Ida Gremyr et al
Proceedings of the 15th QMOD-ICQSS conference, p. 123-135
Paper in proceedings
2012
A case study on quality management and digital innovation: Relationship and learning aspects
Åsa Rönnbäck, Henrik Eriksson
International Journal of Quality and Service Sciences. Vol. 4 (4), p. 408 - 422
Journal article
2012
Alive and kicking–but will Quality Management be around tomorrow? A Swedish academia perspective
Bjarne Bergqvist, Rickard Garvare, Henrik Eriksson et al
Quality Innovation Prosperity. Vol. 16 (2), p. 1-18
Journal article
2011
The development and evaluation of an Innovation Engine for empowerment and change in healthcare
Kristian Siverbo, Henrik Eriksson, Helle Wijk
In proceedings of the 18th Int. EurOMA Conference, Cambridge.
Paper in proceedings
2011
Reducing queues: demand and capacity variations
Henrik Eriksson, Ing-Marie Bergbrant, Ingela Berrum-Svennung et al
International Journal of Health Care Quality Assurance. Vol. 24 (8), p. 592-600
Journal article
2008
Are you viewing, mapping or managing your processes?
Andreas Hellström, Henrik Eriksson
TQM Journal. Vol. 20 (2), p. 166-174
Journal article
2007
One idea, four applications: process orientation in Swedish health care
Andreas Hellström, Henrik Eriksson
10th International QMOD Conference
Conference contribution
2006
Integrated Management Systems. Theoretical and practical implications.
Henrik Eriksson, Jonas Hansson
Asian Journal on Quality. Vol. 7 (2), p. 69-82
Journal article
2006
Similarities and differences between TQM, Six Sigma and Lean Production
Roy Andersson, Henrik Eriksson, Håkan Torstensson
TQM Magazine. Vol. 18 (6), p. 282-296
Journal article
2005
Organisational performance improvement through quality award process participation
Henrik Eriksson, Rickard Garvare
International Journal of Quality and Reliability Management. Vol. 22 (9), p. 894-912
Journal article
2004
What is the value of participating in a quality award process?
B. Klefsjö, Henrik Eriksson
Conference proceedings “Part 1: TQM Best Practices & Quality Awards”, 5-7 april, Bangkok, 2004, p. 7-15
Paper in proceedings
2004
Är det lönsamt att söka kvalitetsutmärkelser?
Henrik Eriksson
Kvalitetsmagasinet (4)
Magazine article
2004
Organisational value of participating in a quality award process: a Swedish study
Henrik Eriksson
TQM Magazine. Vol. 16 (2), p. 78-92
Journal article
2003
The impact of TQM on financial performance
Henrik Eriksson, Jonas Hansson
Measuring Business Excellence. Vol. 7 (1), p. 36-50
Journal article
2003
Experiences of working with in-company quality awards: a case study
Henrik Eriksson
TQM Magazine. Vol. 16 (6), p. 397-407
Journal article
2003
Effects of in-company quality awards on organizational performance
Henrik Eriksson, Fredrik Johansson, Håkan Wiklund
Total Quality Management and Business Excellence. Vol. 14 (2), p. 235-242
Journal article
2002
Kvalitetsutveckling är lönsamt
Henrik Eriksson, J. Hansson, B. Klefsjö
Kvalitetsmagasinet (4)
Magazine article
Projects
2017–2018
Digital Environment for Cognitive Inclusion (DECI)
Patrik Alexandersson
Service Management and Logistics
Andreas Hellström
Service Management and Logistics
Henrik Eriksson
Service Management and Logistics
Monika Jurkeviciute
Service Management and Logistics
European Commission (Horizon 2020)
2015–2018
Digital Environment for Cognitive Inclusion (DECI)
Henrik Eriksson
Quality Sciences
European Commission (Horizon 2020)
2016–2017
Idéburet offentligt partnerskap (IOP)
Henrik Eriksson
Service Management and Logistics
VINNOVA
2016–2019
Management Index. Measuring quality maturity
Henrik Eriksson
Service Management and Logistics
Hendry Raharjo
Service Management and Logistics
EPSI rating/ SIQ
2014–2016
Operationalization, evaluation and control of quality when procuring care
Henrik Eriksson
Quality Sciences
Jan Bröchner
Service Management and Logistics
Forte
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