Henrik Eriksson is working as a Professor at the division of Service Management and Logistics and Centre for Healthcare Improvement (CHI). Examples of research questions that Henrik works on is: 1) How does one achieve high quality and good results, 2) What characterize excellent organizations? 3) What are excellent organizations do different form average organizations? He has written the book "Five principles of Excellent Organizations". He has a number of research interests, like quality, quality management and quality improvement, improvement in public and private organizations, and excellent organizations.
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