Henrik Eriksson

Gästforskare vid Innovation and R&D Management

​Henrik Eriksson is working as a Professor at the division of Service Management and Logistics and Centre for Healthcare Improvement (CHI). Examples of research questions that Henrik works on is: 1) How does one achieve high quality and good results, 2) What characterize excellent organizations? 3) What are excellent organizations do different form average organizations? He has written the book "Five principles of Excellent Organizations". He has a number of research interests, like quality, quality management and quality improvement, improvement in public and private organizations, and excellent organizations.

Källa: orcid.org
gravatar.com image

Visar 60 publikationer

2023

Artificial intelligence (AI) healthcare technology innovations: the current state and challenges from a life science industry perspective

Petra Apell, Henrik Eriksson
Technology Analysis and Strategic Management. Vol. 35 (2), p. 189-193
Artikel i vetenskaplig tidskrift
2023

Theory and practice of customer-related improvements: a systematic literature review

Daniel Gyllenhammar, Erik Eriksson, Henrik Eriksson
Total Quality Management and Business Excellence. Vol. 34 (1-2), p. 201-219
Artikel i vetenskaplig tidskrift
2021

Byråkratin har spelat ut sin roll

Henrik Eriksson
Dagens samhälle
Artikel i dagstidning
2021

Sluta med era blame games och meningslösa utredande

Henrik Eriksson
Göteborgs-Posten (GP)
Artikel i dagstidning
2021

Avveckla byråkratin i offentlig sektor

Henrik Eriksson
Dagens Samhälle
Artikel i dagstidning
2021

Planning a holistic summative eHealth evaluation in an interdisciplinary and multi-national setting: a case study and propositions for guideline development

Monika Nair, Amia Enam, Johanna Torres-Bonilla et al
BMC Medical Informatics and Decision Making. Vol. 21 (1)
Artikel i vetenskaplig tidskrift
2020

Identifying the Value of an eHealth Intervention Aimed at Cognitive Impairments: Observational Study in Different Contexts and Service Models

Monika Nair, Lex Van Velsen, Henrik Eriksson et al
Journal of Medical Internet Research. Vol. 22 (10), p. e17720-
Artikel i vetenskaplig tidskrift
2020

Högre kvalitet uppnås inte genom fler inspektioner

Henrik Eriksson
Dagens Medicin
Artikel i dagstidning
2020

Coronakrisen fastnar i byråkratiska geggan

Henrik Eriksson
Aftonbladet
Artikel i dagstidning
2020

Så arbetar Sveriges bästa företag och vad kan läkemedelsindustrin lära?

Henrik Eriksson
Pharma industry (4), p. 72-74
Artikel i övrig tidskrift
2020

Exploring the Use of Evidence From the Development and Evaluation of an Electronic Health (eHealth) Trial: Case Study

Monika Nair, Henrik Eriksson
Journal of Medical Internet Research. Vol. 22 (8)
Artikel i vetenskaplig tidskrift
2020

The management index: simplifying business excellence for management teams?

Kristen M. Snyder, Henrik Eriksson, Hendry Raharjo
International Journal of Quality and Service Sciences. Vol. 12 (4), p. 505-520
Artikel i vetenskaplig tidskrift
2019

Process Mining for Quality Improvement: Propositions for Practice and Research

Sara Dahlin, Henrik Eriksson, Hendry Raharjo
Quality Management in Health Care. Vol. 28 (1), p. 8-14
Artikel i vetenskaplig tidskrift
2019

Upphandling och kvalitet – går bra kvalitet att upphandla?

Carolina Camén, Henrik Eriksson
Upphandlad - Forskarperspektiv på offentlig upphandling inom vård och omsorg, p. 105-137
Kapitel i bok
2019

Sveriges bästa verksamheter

Henrik Eriksson
Bok
2019

I bra vård går patienten före managementidéerna

Henrik Eriksson
Dagens Samhälle. Vol. 2019 (28 november)
Artikel i övrig tidskrift
2018

Assessing eHealth initiatives: Do theoretical frameworks matter in practice?

Monika Jurkeviciute, Emanuele Lettieri, Amia Enam et al
Poster (konferens)
2018

Evidence based evaluation of eHealth interventions: A systematic literature review

Amia Enam, Johanna Torres-Bonilla, Henrik Eriksson
Journal of Medical Internet Research. Vol. 20 (11)
Reviewartikel
2018

Challenges and propositions for research in quality management

Anders Fundin, Bjarne Bergqvist, Henrik Eriksson et al
International Journal of Production Economics. Vol. 199 (May), p. 125-137
Artikel i vetenskaplig tidskrift
2018

Utredningen ignorerar forskning om kvalitet

Lars Sörqvist, Ida Gremyr, Henrik Eriksson
Svenska dagbladet
Artikel i dagstidning
2017

Exploring differences between private and public organizations in business excellence models

Hendry Raharjo, Henrik Eriksson
International Journal of Operations and Production Management. Vol. 37 (12), p. 1795-1816
Artikel i vetenskaplig tidskrift
2017

Så kan vi få högre kvalitet i välfärden

Henrik Eriksson, Jan Bröchner
Göteborgs-Posten. Vol. 159 (2017-05-23), p. 4-
Artikel i övrig tidskrift
2016

Quality improvement and care procurement: Friends of foes?

Sara Dahlin, Henrik Eriksson, Carolina Camén
Conference presentation, Servsig, 20160618, Maastricht, Holland
Övrigt konferensbidrag
2016

Quality and legal aspects in public care procurement

Jan Bröchner, Carolina Camén, Henrik Eriksson et al
TQM Journal. Vol. 28 (4), p. 648-663
Artikel i vetenskaplig tidskrift
2016

Outcome of quality management practices. Differences among public and private, manufacturing and service, SME and large organisations

Henrik Eriksson
International Journal of Quality and Reliability Management. Vol. 33 (9), p. 1394-1405
Artikel i vetenskaplig tidskrift
2016

Exploring Quality Challenges and the Validity of Excellence Models

Henrik Eriksson, Ida Gremyr, Bjarne Bergqvist et al
International Journal of Operations and Production Management. Vol. 36 (10), p. 1201-1221
Artikel i vetenskaplig tidskrift
2015

Excellence Models in the Public Sector - Relationships between Enablers and Results

Hendry Raharjo, Roberta Gugliemetti Mugion, Henrik Eriksson et al
International Journal of Quality and Service Sciences. Vol. 7 (1), p. 120-135
Artikel i vetenskaplig tidskrift
2015

Homo experiens

Marco Santos, Henrik Eriksson
Conference Proceedings from the the 18th QMOD-ICQSS conference
Paper i proceeding
2015

Kvalitet vid upphandling av vård och omsorg

Henrik Eriksson
Rapport
2014

Attitudes toward quality improvement among healthcare professionals: Lessons from a hospital-wide quality initiative

Kristian Siverbo, Henrik Eriksson, Hendry Raharjo et al
International Journal of Quality and Service Sciences. Vol. 6 (2/3), p. 203-212
Artikel i vetenskaplig tidskrift
2014

Who needs to learn what from whom? Understanding quality management by differentiating organisations and practices

Henrik Eriksson
IEEE International Conference on Industrial Engineering and Engineering Management, p. 295-299
Paper i proceeding
2014

What can we learn from Swedish Quality Award? An empirical investigation of the causal relationships

Hendry Raharjo, Henrik Eriksson
Presented at the 2014 International Conference on Industrial Engineering and Operations Management
Paper i proceeding
2014

Clinical decision support system (CDSS) – effects on care quality

Marco Santos, Hans Tygesen, Henrik Eriksson et al
International Journal of Health Care Quality Assurance. Vol. 27 (8), p. 707-718
Artikel i vetenskaplig tidskrift
2014

Insights into Physician Scheduling: a case study of public hospital departments in Sweden

Marco Santos, Henrik Eriksson
International Journal of Health Care Quality Assurance. Vol. 27 (2), p. 76-90
Artikel i vetenskaplig tidskrift
2014

The Relationships between Enablers and Results in Excellence Models: Learnings From Italy And Sweden

Roberta Guglielmetti Mugion, Hendry Raharjo, Henrik Eriksson et al
Proceedings of 17th QMOD conference on Quality and Service Sciences ICQSS, Prague, September 3-5, 2014. Czech Republic, 2014
Paper i proceeding
2014

Making Quality Registers Supporting Improvements: A Systematic Review of the Data Visualization in 5 Quality Registries

Marco Santos, Henrik Eriksson
Quality Management in Health Care. Vol. 23 (2), p. 119-128
Reviewartikel
2013

Among Fumblers, Talkers, Mappers and Organizers - Four applications of process orientation

Andreas Hellström, Henrik Eriksson
Total Quality Management and Business Excellence. Vol. 24 (5-6), p. 733-751
Artikel i vetenskaplig tidskrift
2013

Training of healthcare professionals in quality improvement

Kristian Siverbo, Henrik Eriksson, Hendry Raharjo et al
Proceedings of the 16th QMOD-ICQSS conference. pp. 123-135.
Paper i proceeding
2013

Adopting new ways of working in small and medium-sized enterprises: findings from interventions in 12 European companies

Marcus Assarlind, Henrik Eriksson, Ida Gremyr et al
Total Quality Management and Business Excellence. Vol. 24 (8), p. 945-958
Artikel i vetenskaplig tidskrift
2013

An Improvement Engine for empowered change in healthcare

Kristian Siverbo, Henrik Eriksson, Helle Wijk
International Journal of Productivity and Performance Management. Vol. 62 (2), p. 156-167
Artikel i vetenskaplig tidskrift
2012

A case study on quality management and digital innovation: Relationship and learning aspects

Åsa Rönnbäck, Henrik Eriksson
International Journal of Quality and Service Sciences. Vol. 4 (4), p. 408 - 422
Artikel i vetenskaplig tidskrift
2012

Designing interventions in SMEs: Experiences from a pan-European multiple case study

Marcus Assarlind, Henrik Eriksson, Ida Gremyr et al
Proceedings of the 15th QMOD-ICQSS conference, p. 123-135
Paper i proceeding
2012

Alive and kicking–but will Quality Management be around tomorrow? A Swedish academia perspective

Bjarne Bergqvist, Rickard Garvare, Henrik Eriksson et al
Quality Innovation Prosperity. Vol. 16 (2), p. 1-18
Artikel i vetenskaplig tidskrift
2011

The development and evaluation of an Innovation Engine for empowerment and change in healthcare

Kristian Siverbo, Henrik Eriksson, Helle Wijk
In proceedings of the 18th Int. EurOMA Conference, Cambridge.
Paper i proceeding
2011

Reducing queues: demand and capacity variations

Henrik Eriksson, Ing-Marie Bergbrant, Ingela Berrum-Svennung et al
International Journal of Health Care Quality Assurance. Vol. 24 (8), p. 592-600
Artikel i vetenskaplig tidskrift
2008

Are you viewing, mapping or managing your processes?

Andreas Hellström, Henrik Eriksson
TQM Journal. Vol. 20 (2), p. 166-174
Artikel i vetenskaplig tidskrift
2007

One idea, four applications: process orientation in Swedish health care

Andreas Hellström, Henrik Eriksson
10th International QMOD Conference
Övrigt konferensbidrag
2006

Integrated Management Systems. Theoretical and practical implications.

Henrik Eriksson, Jonas Hansson
Asian Journal on Quality. Vol. 7 (2), p. 69-82
Artikel i vetenskaplig tidskrift
2006

Similarities and differences between TQM, Six Sigma and Lean Production

Roy Andersson, Henrik Eriksson, Håkan Torstensson
TQM Magazine. Vol. 18 (6), p. 282-296
Artikel i vetenskaplig tidskrift
2005

Organisational performance improvement through quality award process participation

Henrik Eriksson, Rickard Garvare
International Journal of Quality and Reliability Management. Vol. 22 (9), p. 894-912
Artikel i vetenskaplig tidskrift
2004

Organisational value of participating in a quality award process: a Swedish study

Henrik Eriksson
TQM Magazine. Vol. 16 (2), p. 78-92
Artikel i vetenskaplig tidskrift
2004

Är det lönsamt att söka kvalitetsutmärkelser?

Henrik Eriksson
Kvalitetsmagasinet (4)
Artikel i övrig tidskrift
2004

What is the value of participating in a quality award process?

B. Klefsjö, Henrik Eriksson
Conference proceedings “Part 1: TQM Best Practices & Quality Awards”, 5-7 april, Bangkok, 2004, p. 7-15
Paper i proceeding
2003

Experiences of working with in-company quality awards: a case study

Henrik Eriksson
TQM Magazine. Vol. 16 (6), p. 397-407
Artikel i vetenskaplig tidskrift
2003

The impact of TQM on financial performance

Henrik Eriksson, Jonas Hansson
Measuring Business Excellence. Vol. 7 (1), p. 36-50
Artikel i vetenskaplig tidskrift
2003

Effects of in-company quality awards on organizational performance

Henrik Eriksson, Fredrik Johansson, Håkan Wiklund
Total Quality Management and Business Excellence. Vol. 14 (2), p. 235-242
Artikel i vetenskaplig tidskrift
2002

Kvalitetsutveckling är lönsamt

Henrik Eriksson, J. Hansson, B. Klefsjö
Kvalitetsmagasinet (4)
Artikel i övrig tidskrift

Ladda ner publikationslistor

Du kan ladda ner denna lista till din dator.

Filtrera och ladda ner publikationslista

Som inloggad användare hittar du ytterligare funktioner i MyResearch.

Du kan även exportera direkt till Zotero eller Mendeley genom webbläsarplugins. Dessa hittar du här:

Zotero Connector
Mendeley Web Importer

Tjänsten SwePub erbjuder uttag av Researchs listor i andra format, till exempel kan du få uttag av publikationer enligt Harvard och Oxford i .RIS, BibTex och RefWorks-format.

Visar 7 forskningsprojekt

2019–2021

Förbättring av sjukskrivningsprocesser

Henrik Eriksson Service Management and Logistics
Patrik Alexandersson Projekt- och centrumledning
Daniel Gyllenhammar Service Management and Logistics
Västra Götalandsregionen

2 publikationer finns
2018–2018

Idéburet offentligt partnerskap (IOP) - framgångsfaktorer och utmaningar

Henrik Eriksson Service Management and Logistics
VINNOVA

1 publikation finns
2017–2019

Kvalitet vid upphandling av äldreomsorg

Sara Dahlin Service Management and Logistics
Henrik Eriksson Service Management and Logistics
Institutet för kvalitetsutveckling (SIQ)

1 publikation finns
2016–2019

Management Index. Att mäta kvalitetsmognad

Henrik Eriksson Service Management and Logistics
Hendry Raharjo Service Management and Logistics
Institutet för kvalitetsutveckling (SIQ)

2016–2018

Idéburet offentligt partnerskap (IOP)

Henrik Eriksson Service Management and Logistics
VINNOVA

2015–2018

Digital Environment for Cognitive Inclusion (DECI)

Patrik Alexandersson Service Management and Logistics
Henrik Eriksson Service Management and Logistics
Andreas Hellström Service Management and Logistics
Monika Jurkeviciute Service Management and Logistics
Europeiska kommissionen (EU)

4 publikationer finns
2014–2016

Operationalisering, utvärdering och styrning av kvalitet vid upphandling av vård och omsorg

Henrik Eriksson Industriell kvalitetsutveckling
Jan Bröchner Service Management and Logistics
Forte

1 publikation finns
Det kan finnas fler projekt där Henrik Eriksson medverkar, men du måste vara inloggad som anställd på Chalmers för att kunna se dem.