Soft Institutions and the Diffusion of Management Innovations across Borders
Paper in proceedings, 2000

This paper proposes an approach to support the understanding of the role of soft institutions (i.e. cultural values and norms) on the introduction and use of management practices when diffused across cultural (national/organisational) borders. This paper builds on empirical data from a case at Ericsson Radio System (Kista, Sweden). This case illustrates the impact of national values on the diffusion on process management practices in three different Ericsson subsidiaries in Sweden, Argentina and New Zealand. The paper concludes with the definition of research issues regarding the role of soft institutions on the diffusion of management innovation across borders.


national culture

management innovation

soft institutions

organisational culture


learning and change

process management


Pascal Miconnet

Chalmers, Department of Industrial Dynamics

Sverker Alänge

Chalmers, Department of Industrial Dynamics

Paper presented at the 7th Bi-Annual ISSWOV Conference on Work Values and Organizational Behavior in Jerusalem June 26-28, 2000


Subject Categories


Production Engineering, Human Work Science and Ergonomics

Areas of Advance


Driving Forces

Innovation and entrepreneurship

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