Introducing digital pulse as a deviation management methodology for dental product development and production
Journal article, 2015

Pulse methodology is a lean deviation management methodology that helps to visualise the deviations using visualisation artefacts (e.g., white boards and TVs) and frequent meetings for internal synchronisations within a company. The purpose of this study is to fill the gap within the lean literature about teaching and introducing pulse methodology. It presents a case study where digital pulse methodology was introduced to a customer-order-driven product development and production company within the dental device industry to help the company efficiently manage the deviations arising from daily operations so that it becomes more lean by visualising important data and capturing and reusing knowledge. The presented case study and the conclusions will be useful for researchers, companies, and consultants who want to try out pulse methodology or understand the implementation process.

enterprise computing

disturbance management

dental devices

information systems

technology transfer

knowledge capture

dental product development

innovation diffusion


knowledge reuse

visual tools

dental device production

visual management

lean methods

lean tools

shared workspace systems

lean management

daily management

pulse methodology


Onur Kaya

Chalmers, Product and Production Development, Product Development

Timo Kero

Chalmers, Product and Production Development, Product Development

Dag Henrik Bergsjö

Chalmers, Product and Production Development, Product Development

International Journal of Lean Enterprise Research

1754-2308 (eISSN)

Vol. 1 4 351-372

Subject Categories

Production Engineering, Human Work Science and Ergonomics

Areas of Advance




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