Mobility as a Service: Comparing Developments in Sweden and Finland
Paper in proceeding, 2017

This paper examines how institutional factors influence developments in the field of Mobility as a Service (MaaS). We draw upon neo-institutional theory in order to describe drivers and barriers of MaaS developments in Sweden and Finland. By analyzing similarities and differences across the cases, we identify a set of general implications for MaaS policymakers and practitioners. Developments in Finland demonstrate the importance of top-level support, of inter-organizational collaboration and of trust among key stakeholders. The Swedish case reiterates the need for inter-sectorial collaboration, particularly with regard to creating the right conditions for commercialization, and to involving stakeholders on both strategic and operational levels of the transport sector in developing the vision for MaaS. Lastly, we also assess the utility of the applied theoretical framework, and comment on the necessity of recognizing that both practice-based and structural changes are needed in order to facilitate institutional change.

drivers and barriers

Mobility as a Service

neo-institutional theory


Göran Smith

Chalmers, Product and Production Development, Design and Human Factors

Jana Sochor

Chalmers, Product and Production Development, Design and Human Factors

Steven Sarasini

Proceedings of 1st International Conference on Mobility as a Service (ICoMaaS)

Vol. 1 223-239

Driving Forces

Sustainable development

Areas of Advance


Subject Categories

Transport Systems and Logistics

Other Social Sciences not elsewhere specified

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