Challenges for the Operator 3.0 Addressed Through the Enabling Technologies of the Operator 4.0
Paper in proceeding, 2020

Just as human operators are important production enablers in the fac-toriesof today, they are expected to staykey enablersalsoin future manufactur-ing. In today’sfactories,operators often meet challenges relatedto poor infor-mation and communication design, whichaffectstheir possibilities to perform with higher efficiency levels. Therefore, they need to be provided with better cognitive support tools that are relevanttothe challenges to be met. To ensure efficient and effective operator work in the factories of the future, operator sup-port needs to be adequate for the new tasks arising from the evolving operators’roles and work. Within this paper, the results of current operators’work and chal-lenges,based on six casestudies, are combined with an outlook of the future of work of operators, based onthe Operator 4.0vision. The challenges categorized in this paper can be used to identify opportunitiesfor improvementin the opera-tors’cognitive support in present factories as well as for researchers and devel-opers of Operator 3.0 supportsolutions.

Cognitive Ergonomics

Operator Support

Operator 4.0



Malin Tarrar

Chalmers, Industrial and Materials Science, Production Systems

Peter Thorvald

University of Skövde

David Romero

Monterrey Institute of Technology and Higher Education

Åsa Fasth Berglund

Chalmers, Industrial and Materials Science, Production Systems

IFIP Advances in Information and Communication Technology

1868-4238 (ISSN) 1868-422X (eISSN)

Vol. 592 IFIP 37-45
9783030579968 (ISBN)

Novi Sad, Serbia,

Demonstrating and testing smart digitalisation for sustainable human-centred automation in production

VINNOVA (2017-02244), 2017-05-15 -- 2020-03-09.

Areas of Advance


Subject Categories

History of Technology

Information Systemes, Social aspects

Computer Systems





More information

Latest update