Sourcing trust is a multi-level concept - Insights from an automobile manufacturer
Paper in proceedings, 2018

With this study, we aim to increase our understanding of trust when selecting suppliers. Entering a relationship with a supplier for an extended period of time requires a certain level of trust on different facets (e.g. the interpersonal relationships, continuous supply, compatibilities, etc.). The question raised is how this trust is actually defined and used during sourcing, when the buyer decides on entering a relationship with a supplier. The phenomenon is studied in the automobile industry, which is experiencing a higher level of dependency on suppliers for sensitive and at times strategic components. A single case of a major Auto manufacturer is studied using 29 interviews. Our findings show that sourcing trust is a multi-leveled concept ranging from inter-personal to the
network level.

Automobile industry

Sourcing trust

Supplier selection


Ala Pazirandeh Arvidsson

Chalmers, Technology Management and Economics, Supply and Operations Management

Lisa Melander

Chalmers, Technology Management and Economics, Supply and Operations Management

Carl Andersson

Johan Tharing

Purchasing and Supply Chain Management: Fostering Innovation


Athens, Greece,

Subject Categories

Sociology (excluding Social work, Social Psychology and Social Anthropology)

Other Mechanical Engineering

Economics and Business

Computer Science

Areas of Advance


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