Understanding disturbance handling in complex assembly: analysis of complexity index method results
Journal article, 2018

Disturbance handling is crucial for managing production complexity in final assembly. Due to that complexity in a system causes uncertainties and assembly errors, it is important to further investigate what causes disturbance handling and how it can be managed to support operators working with complexity. Production complexity was assessed through the method CompleXity Index (CXI), which captures operators’ view of a station. A statistical analysis of the CXI data was performed and relations between available time and use of work instructions and also seniority and empowerment were found. In addition no relation between empowerment and stress was seen which indicates that perceived empowerment and its relation to stress should be studied further.


work instructions

production complexity

organizational management



Erik Ekstrand

Chalmers, Industrial and Materials Science, Production Systems

Sandra Mattsson

Chalmers, Industrial and Materials Science, Production Systems

Malin Tarrar

Chalmers, Industrial and Materials Science, Production Systems

Procedia Manufacturing

2351-9789 (eISSN)

Vol. 25 2018 213-222

Subject Categories

Production Engineering, Human Work Science and Ergonomics

Other Engineering and Technologies not elsewhere specified

Applied Psychology

Human Aspects of ICT

Areas of Advance




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