The prioritisation of service dimensions in logistics centres: a fuzzy quality function deployment methodology.
Journal article, 2016
Author
Ceren Altuntas Vural
Chalmers, Technology Management and Economics, Service Management and Logistics
Okan Tuna
Dokuz Eylul University
International Journal of Logistics Research and Applications
1367-5567 (ISSN) 1469-848X (eISSN)
Vol. 19 3 159-180Subject Categories
Other Mechanical Engineering
Transport Systems and Logistics
Business Administration