Describing different integrated solutions
Journal article, 2018

Integrating products and services seamlessly into a solution enables a more valuable offering to be created, described as an integrated solution. This paper investigates how various dimensions can be used to describe different integrated solutions, expanding the knowledge on how such solutions co-exist within different companies and how they can be described. A case study involving two companies shows that different integrated solutions correspond to different ways of relating to three dimensions: addressing the customer, integration and customization.

product-service offerings

Integrated solutions

servitization

Author

Siri Jagstedt

Chalmers, Technology Management and Economics, Innovation and R&D Management

Magnus Persson

Chalmers, Technology Management and Economics, Innovation and R&D Management

International Journal of Technology Management

0267-5730 (ISSN) 1741-5276 (eISSN)

Vol. 78 4 343-361

Subject Categories

Other Mechanical Engineering

Driving Forces

Innovation and entrepreneurship

DOI

10.1504/IJTM.2018.095776

More information

Latest update

12/20/2018