Describing different integrated solutions
Artikel i vetenskaplig tidskrift, 2018

Integrating products and services seamlessly into a solution enables a more valuable offering to be created, described as an integrated solution. This paper investigates how various dimensions can be used to describe different integrated solutions, expanding the knowledge on how such solutions co-exist within different companies and how they can be described. A case study involving two companies shows that different integrated solutions correspond to different ways of relating to three dimensions: addressing the customer, integration and customization.

product-service offerings

Integrated solutions

servitization

Författare

Siri Jagstedt

Chalmers, Teknikens ekonomi och organisation, Innovation and R&D Management

Magnus Persson

Chalmers, Teknikens ekonomi och organisation, Innovation and R&D Management

International Journal of Technology Management

0267-5730 (ISSN) 1741-5276 (eISSN)

Vol. 78 4 343-361

Ämneskategorier

Annan maskinteknik

Drivkrafter

Innovation och entreprenörskap

DOI

10.1504/IJTM.2018.095776

Mer information

Senast uppdaterat

2018-12-20