The virtue of customising solutions: A managerial framework
Book chapter, 2018

Solutions are commonly viewed as an integrated bundle of products and services. The solutions also need to be adapted to the specific demands of individual customers, resulting in a high degree of customisation. At the same time, manufacturers offering solutions are guided by strict demands regarding productivity and economies of scale, which, at least partly, are enabled by a higher degree of standardisation. Hence, manufacturing firms have to balance internal demands for efficiency with demands for customisation of solutions. To guide firms concerned with this challenge, a managerial framework for customisation of solutions based on commonalities is proposed.

Interaction

Modularization

Commonalities

Solutions

Customization

Author

Siri Jagstedt

Chalmers, Technology Management and Economics, Innovation and R&D Management

Klas Hedvall

Chalmers, Technology Management and Economics, Supply and Operations Management

Magnus Persson

Chalmers, Technology Management and Economics, Innovation and R&D Management

Practices and Tools for Servitization: Managing Service Transition

291-308

Efficient Maintenance for Sustaninable Transport Solutions (EMATS)

VINNOVA, 2015-04-01 -- 2018-03-31.

Volvo Group, 2016-01-01 -- 2016-12-31.

Increased innovation capability through efficient development of integrated solutions

VINNOVA, 2017-09-01 -- 2019-08-31.

Subject Categories

Production Engineering, Human Work Science and Ergonomics

Business Administration

Areas of Advance

Transport

Driving Forces

Innovation and entrepreneurship

DOI

10.1007/978-3-319-76517-4_16

More information

Latest update

5/15/2019