The virtue of customising solutions: A managerial framework
Book chapter, 2018
Solutions are commonly viewed as an integrated bundle of products and services. The solutions also need to be adapted to the specific demands of individual customers, resulting in a high degree of customisation. At the same time, manufacturers offering solutions are guided by strict demands regarding productivity and economies of scale, which, at least partly, are enabled by a higher degree of standardisation. Hence, manufacturing firms have to balance internal demands for efficiency with demands for customisation of solutions. To guide firms concerned with this challenge, a managerial framework for customisation of solutions based on commonalities is proposed.
Interaction
Modularization
Commonalities
Solutions
Customization
Author
Siri Jagstedt
Chalmers, Technology Management and Economics, Innovation and R&D Management
Klas Hedvall
Chalmers, Technology Management and Economics, Supply and Operations Management
Magnus Persson
Chalmers, Technology Management and Economics, Innovation and R&D Management
Practices and Tools for Servitization: Managing Service Transition
291-308
9783319765174 (ISBN)
Efficient Maintenance for Sustaninable Transport Solutions (EMATS)
VINNOVA (2014-06245), 2015-04-01 -- 2018-03-31.
Volvo Group, 2016-01-01 -- 2016-12-31.
Increased innovation capability through efficient development of integrated solutions
VINNOVA (2017-02551), 2017-09-01 -- 2019-08-31.
Subject Categories
Production Engineering, Human Work Science and Ergonomics
Business Administration
Areas of Advance
Transport
Driving Forces
Innovation and entrepreneurship
DOI
10.1007/978-3-319-76517-4_16