A life cycle approach to business performance measurement systems
Paper in proceeding, 2018
Virtually every company has implemented a Business Performance Measurement System (BPMS) with the purpose of monitoring production and business performance and to execute the corporate strategy at all levels in a company. The purpose of this article is to shed light on common pitfalls related to the practical use of BPMS and further to present a life cycle model with the purpose of introducing structured approach to avoiding the pitfalls. The article contributes to further development of the BPMS life cycle concept and practical examples of how it can be used.
KPI-life cycle
Business performance measurement systems
Performance indicators
Author
Anna Landström
Chalmers, Technology Management and Economics, Supply and Operations Management
Peter Almström
Chalmers, Technology Management and Economics
Mats Winroth
Chalmers, Technology Management and Economics
Carin Andersson
Lund University
Anna Öberg
Volvo Group
Martin Kurdve
Chalmers, Technology Management and Economics, Supply and Operations Management
Swerea
Sasha Shabazi
Mälardalens högskola
Magnus Wiktorsson
Mälardalens högskola
Christina Windmark
Lund University
Mats Zackrisson
Swerea
Procedia Manufacturing
2351-9789 (eISSN)
Vol. 25 126-133
8th Swedish Production Symposium, SPS 2018
Stockholm, Sweden,
Stockholm, Sweden,
Sustainable Resource Efficient Business Performance Measurement Systems (SuRE BPMS)
VINNOVA (2015-01371), 2015-08-01 -- 2017-07-31.
Subject Categories
Production Engineering, Human Work Science and Ergonomics
Other Mechanical Engineering
Business Administration
Driving Forces
Sustainable development
Areas of Advance
Production
DOI
10.1016/j.promfg.2018.06.066