Exploring uncertainties in collaborative product development: Managing customer-supplier collaborations
Journal article, 2019

The paper explores technological, commercial and organizational uncertainties of collaborative product development by customers and suppliers. The empirical data consist of an in-depth single case study of a collaborative product development project. The findings provide a deep insight into the dynamic character of different uncertainties in collaborative product development. The study shows the complexity of managing uncertainties as well as the importance of having not only well-functioning external collaboration but also internal cross-functional collaboration. The findings imply how uncertainties are interrelated and how one type of uncertainty influences other uncertainties, which affects how both customers and suppliers manage the relationship.



Collaborative product development



Mohammad Eslami

Jönköping University

Lisa Melander

Chalmers, Technology Management and Economics, Supply and Operations Management

Journal of Engineering and Technology Management - JET-M

0923-4748 (ISSN)

Vol. 53 July–September 49-62

Subject Categories

Production Engineering, Human Work Science and Ergonomics

Business Administration

Areas of Advance




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