Designing visual management in manufacturing from a user perspective
Paper in proceedings, 2019

Many organisations use daily meetings, whiteboards and an information system for employee intra-communication. While Operation Management research is often management centred, Human Centred Design, instead, takes a user’s perspective. This research aims to reflect upon and describe a method, applied in practice in a double case study within manufacturing, on how to (re-)design meetings and visual management boards, and what type of information and key performance indicators are most relevant for the personnel. The paper proposes a lean Kata-improvement inspired design method, which takes the personnel’s perspective on design of daily visual management.

Performance measurment

Daily meetings

Daily visual management

Visualisation

Author

Martin Kurdve

Chalmers, Technology Management and Economics, Supply and Operations Management

RISE Research Institutes of Sweden

Ulrika Ny Harlin

RISE Research Institutes of Sweden

Malin Hallin

RISE Research Institutes of Sweden

Carina Söderlund

Mälardalens högskola

M. Berglund

Linköping University

Ulrika Florin

Mälardalens högskola

Anna Landström

Chalmers, Technology Management and Economics, Supply and Operations Management

Procedia CIRP

22128271 (ISSN)

Vol. 84 886-891

29th CIRP Design Conference, CIRP Design 2019
Povoa de Varzim, Portugal,

Subject Categories

Design

Human Computer Interaction

Information Systemes, Social aspects

DOI

10.1016/j.procir.2019.04.310

More information

Latest update

5/25/2020