Toward resilient product-based service supply chains
Licentiate thesis, 2021
This thesis is based on research that followed a qualitative approach using abductive reasoning. Compiling three papers drawing from three studies conducted across several manufacturing industries, the thesis outlines the relationship between circularity and resilience and provides guidance toward realizing resilient PBS supply chains. Study 1 investigated logistical tradeoffs that support enhanced circularity in PBS supply chains, whereas Study 2 probed disruptions and responses in PBS supply chains following a major external event. Last, Study 3 examined the intersection between resilience and sustainability in manufacturing supply chains. The results of those studies in light of findings in the literature underscore three major findings. First, PBS supply chains have to be understood from a wider perspective on logistical tradeoffs (i.e., material versus people, people versus knowledge, and knowledge versus information) added to the traditional logistical tradeoff between material and information in product-based supply chains. Second, the intersection between circularity and resilience showcases the capacity of those logistical tradeoffs to respond to disruptions and thus cultivate resilience in PBS supply chains. That finding highlights the importance of improved local knowledge that is as close to consumers as possible. Third, the thesis provides a framework of three building blocks for developing resilience in PBS supply chains: (i) developing adaptive resilience, related to Mode I of resilience, to alter normal service offering or delivery; (ii) developing transformative resilience, related to Modes 2 and 3, meaning the notion of extending or radically changing the service offering or delivery; and (iii) integrating those dimensions of resilience with sustainability.
product-based services
service development
Supply Chain
service supply chain
sustainability
circular economy
risk
resilience
Author
Gabriella Gatenholm
Chalmers, Technology Management and Economics, Service Management and Logistics
The intersection of industrial resilience and sustainability in manufacturing supply chains
Proceedings of the 28th EurOMA Conference: Managing the “New Normal”: The Future of Operations and Supply Chain Management in Unprecedented Times. Sussex.,;(2021)
Paper in proceeding
Enhanced circularity in aftermarkets: logistics tradeoffs
International Journal of Physical Distribution and Logistics Management,;Vol. 51(2021)p. 999-1021
Journal article
ENHANCED CIRCULARITY IN AFTERMARKETS: REQUIREMENTS AND TRADEOFFS ON LOGISTICS SERVICES
NOFOMA 2020 - Proceedings Of The 32nd Annual Nordic Logistics Research Network Conference,;(2020)
Paper in proceeding
Gatenholm, G., & Halldórsson, A. (2021). Responding to discontinuities in product-based service supply chains in the COVID-19 pandemic: Towards transilience
ELIN: Energy efficiency of logistics services -- inside-out
Swedish Energy Agency (P43314-2), 2016-12-06 -- 2019-12-31.
Driving Forces
Sustainable development
Areas of Advance
Transport
Production
Subject Categories
Transport Systems and Logistics
Economics and Business
Business Administration
Publisher
Chalmers
SML Avenyn
Opponent: Prof. Nathalie Fabbe-Costes, Aix-Marseille Université | AMU · Centre de Recherche sur le Transport et la Logistique CRET-LOG, France