Crisis Information Design with a Human Factors/Ergonomics Perspective

Other conference contribution, 2022

The focus of the workshop will be on tools and methods for crisis information design from a human factors/ergonomics (HF/E) perspective. The main steps of the workshop are as follows: (1) the session starts with an introduction to HF/E design for crisis, and reflection on an ongoing research project on active participation of citizens in crisis management; (2) an ideation activity by HF/E specialists around the role of HF/E in crisis management; (3) exploration of a range of existing HF/E tools, methods and approaches, and matching them to a number of critical scenarios before, during, and after crisis. (4) reflection on possible adaptation of HE/F tools for crisis information design. The result of the workshop is an elaboration on how existing HF/E tools, methods and approaches can contribute to information design for crisis. Also, how these can show possible gaps, or needs, for adaptation in HF/E tools, methods, and approaches within the context of crisis information design.