Quality from Customer Needs to Customer Satisfaction, fourth edition
Book, 2022
Total Quality Management
Profound Knowledge
Processes
Leadership
Robust design engineering
Product Development
Quality
innovation
Production
Improvement
Design of Experiments
Lean production
Variation
...
sustainability
Reliability
Customer
Hoshin Kanri
Author
Bo Bergman
Chalmers, Technology Management and Economics, Service Management and Logistics
Ingela Bäckström
Mid Sweden University
Rickard Garvare
Luleå University of Technology
Bengt Klefsjö
Luleå University of Technology
Subject Categories
Other Engineering and Technologies
Economics and Business
Other Medical and Health Sciences
ISBN
978-91-44-14026-1
Publisher
Studentlitteratur