Quality from Customer Needs to Customer Satisfaction, fourth edition
Book, 2022

Total Quality Management

Profound Knowledge

Processes

Leadership

Robust design engineering

Product Development

Quality

innovation

Production

Improvement

Design of Experiments

Lean production

Variation

...

sustainability

Reliability

Customer

Hoshin Kanri

Author

Bo Bergman

Chalmers, Technology Management and Economics, Service Management and Logistics

Ingela Bäckström

Mid Sweden University

Rickard Garvare

Luleå University of Technology

Bengt Klefsjö

Luleå University of Technology

Subject Categories

Other Engineering and Technologies

Economics and Business

Other Medical and Health Sciences

ISBN

978-91-44-14026-1

Publisher

Studentlitteratur

More information

Latest update

10/26/2023